2.8. Installation Problems

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Not everyone's installation goes perfectly the first time. There are some common problems that may occur.

  • All necessary Perl dependencies must be installed. Make sure you've run configure with the proper arguments followed by a make testdeps. If there are any failures, you will need to resolve them.

  • If you have odd email issues, double check that you have configured Sendmail's smrsh by symlinking /opt/rt3/bin/rt-mailgate into /etc/smrsh.

Some places to go for help are the rt-users mailing list on http://lists.bestpractical.com, Chapter 8, or the RT Wiki at http://wiki.bestpractical.com.

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    RT Essentials
    RT Essentials
    ISBN: 0596006683
    EAN: 2147483647
    Year: 2005
    Pages: 166

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