Index_Q

Q

Quality 9 “11, 14, 23, 27, 34 “37, 5 1 “52, 63, 65, 71, 79 “82, 84, 89, 92, 94, 101 “102, 107, 116, 125, 127, 139, 143 “144, 146, 162 “164, 176, 181, 192, 196, 202, 207, 208, 210.

See also Total Quality Management (TQM; Continuous [Quality] Improvement (CQI)

assurance 84, 141, 144

control 24, 84, 181, 190

improvement x, 66, 84, 85, 142