Benchmarking 15 “16, 20, 63, 65, 99 “100, 127 “129, 139 “142, 182, 196, 207
Benefits 6, 11 “12, 15 “16, 19, 63, 65, 92 “94, 102, 113 “117, 126, 128, 143, 148, 176, 193, 195 “196, 207
Brainstorming 25, 27, 40, 127, 201. See also Group Processes
Brinkerhoff Six-stage Model 161
Buy in 29, 40, 78, 135, 181, 201 “202