How did ISPI Design and Develop a Certification Process?


The International Society for Performance Improvement (ISPI) took the lead on designing and developing the CPT certification. During 2000, Dale Brethower, President of IPSI, and the ISPI board voted to endorse and support the creation of a certification process. In 2001, ISPI President John Swinney and the ISPI board established a CPT task force with President-elect Judith Hale as chair . Judith Hale convened the CPT task force, known as the "Kitchen Cabinet," from business, government, academia, and independent practitioners (see Table API-1).

Table API-1: KITCHEN CABINET CPT TASK FORCE

Business/Government

Academia

Practitioners

Aid Association for Lutherans, Lorrie Formella

Argonne Laboratory, Karen Kroczek

Canon USA, Daniel Messick

Johnson Controls, Donald Kirkey

Lucent, Skip Douglas

Maritz Corporation, Rodger Stotz

Omnicell, Deb Barrett

Plato, Rob Foshay

Rockwell Automation, Jim Momsen

Source One, Gail Hahn

Technip, Ray Robertson

U.S. Steel-Gary Works, Dean Larson

U.S. Department of Treasury, Elaine Rand

Walgreens, Annemarie Laures and Karen Preston

Boston University, Reza Sisakhti

Indiana University, James A. Pershing

Western Michigan University, Dale Brethower

Northern Illinois University, Ken Silber and Bob Sheets

Florida State University, Roger Kaufman

Ann Battenfield

France Gagnon

Judith Hale

Lynn Kearny

Mark Lauer

Cindy Schaefges

Kelly Smith

Guy W.Wallace

Stacy Yusim

The CPT Standards were validated by Indiana University graduate students under the direction of Professor James Pershing, then editor of ISPI's Performance Improvement journal. The graduate students conducted literature reviews to confirm that the Standards appear in practice. In addition, ISPI asked companies and independent practitioners to confirm the usefulness of the Standards and the workability of the certification process.




Fundamentals of Performance Technology. A Guide to Improving People, Process, and Performance
Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance
ISBN: 1890289086
EAN: 2147483647
Year: 2004
Pages: 98

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