About This Book

Welcome to the MCSE Training Kit—Microsoft Exchange 2000 Server Implementation and Administration.

NOTE


For more information on becoming a Microsoft Certified Systems Engineer, see the section titled "The Microsoft Certified Professional Program," later in this chapter.

Each chapter in this book is divided into lessons. Most lessons include hands-on procedures that allow you to practice or demonstrate a particular concept or skill. Each chapter ends with a short summary of all chapter lessons and a set of review questions to test your knowledge of the chapter material.

The "Getting Started" section of this introduction provides important setup instructions that describe the hardware and software requirements to complete the procedures in this course. It also provides information about the networking configuration necessary to complete some of the hands-on procedures. Read through this section thoroughly before you start the lessons.

Intended Audience

This book was developed for information technology (IT) professionals who need to design, plan, implement, and support Microsoft Exchange 2000 Server or who plan to take the related Microsoft Certified Professional exam 70-224, "Installing, Configuring, and Administering Microsoft Exchange 2000 Server."

Prerequisites

This course requires that students meet the following prerequisites:

  • Have a general understanding of Microsoft Windows 2000 Server networking technologies and the TCP/IP protocol suite.
  • Be familiar with the concepts and administration of the Active Directory directory service.

Reference Materials

You might find the following reference materials useful:

  • Planning and Installation Guide from the Microsoft Exchange 2000 Server Online Documentation for detailed information about Exchange 2000 Server.
  • Microsoft Windows 2000 Server Online Documentation for detailed information about Windows 2000 management utilities and their usage.
  • Microsoft Windows 2000 Resource Kit for complete information regarding Windows 2000 components and technologies leveraged in Exchange 2000 Server.
  • Microsoft Platform Software Development Kit (SDK) for a concise discussion about the architecture of Microsoft Management Console (MMC) snap-ins.
  • Microsoft Exchange Software Development Kit (EDK) for details about the development of custom workgroup and workflow solutions.
  • Microsoft Exchange 2000 Server White Papers published by Microsoft Product Support Services (PSS) on the Internet and also available on the Microsoft TechNet CD.

About the CD-ROM

The Supplemental Course Materials CD contains a variety of informational aids that may be used throughout this book. This includes multimedia demonstrations, sample utilities, and files used in hands-on exercises. For more information regarding the contents of this CD, see the section titled "Getting Started," later in this introduction.

Features of This Book

Each chapter opens with a "Before You Begin" section, which prepares you for completing the chapter.

The chapters are then broken into lessons. Whenever possible, lessons contain practices that give you an opportunity to use the skills being presented or explore the part of the application being described. All practices offer step-by-step procedures that are identified with a bullet symbol like the one to the left of this paragraph.

The "Review" section at the end of the chapter allows you to test what you have learned in the chapter's lessons.

Appendix A, "Questions and Answers," contains all of the book's questions and corresponding answers.

Notes

Several types of Notes appear throughout the lessons.

  • Notes marked Tip contain explanations of possible results or alternative methods.
  • Notes marked Important contain information that is essential to completing a task.
  • Notes marked Note contain supplemental information.
  • Notes marked Caution contain warnings about possible loss of data.

Conventions

The following conventions are used throughout this book.

Notational Conventions

  • Characters or commands that you type appear in bold lowercase type.
  • Text <within angle brackets> in syntax statements indicate placeholders for variable information.
  • Italic is used for book titles and Web addresses.
  • Names of files and folders appear in Title Caps, except when you are to type them directly. Unless otherwise indicated, you can use all lowercase letters when you type a file name in a dialog box or at a command prompt.
  • File name extensions appear in all lowercase.
  • Acronyms appear in all uppercase.
  • Monospace type represents code samples, examples of screen text, or entries that you might type at a command prompt or in initialization files.
  • Square brackets [ ] are used in syntax statements to enclose optional items. For example, [filename] in command syntax indicates that you can choose to type a file name with the command. Type only the information within the brackets, not the brackets themselves.
  • Braces { } are used in syntax statements to enclose required items. Type only the information within the braces, not the braces themselves.
  • Icons represent specific sections in the book as follows:
    IconRepresents

    A file that can be found on the Supplemental Course Materials CD.

    A hands-on practice. You should perform the practice to give yourself an opportunity to use the skills being presented in the lesson.

    Chapter review questions. These questions at the end of each chapter allow you to test what you have learned in the lessons. You will find the answers to the review questions in Appendix A, "Questions and Answers," at the end of the book

Keyboard Conventions

  • A plus sign (+) between two key names means that you must press those keys at the same time. For example, "Press Alt+Tab" means that you hold down Alt while you press Tab.
  • A comma ( , ) between two or more key names means that you must press each of the keys consecutively, not together. For example, "Press Alt, F, X" means that you press and release each key in sequence. "Press Alt+W, L" means that you first press Alt and W together, and then release them and press L.
  • You can choose menu commands with the keyboard. Press the Alt key to activate the menu bar, and then sequentially press the keys that correspond to the highlighted or underlined letter of the menu name and the command name. For some commands, you can also press a key combination listed in the menu.
  • You can select or clear check boxes or option buttons in dialog boxes with the keyboard. Press the Alt key, and then press the key that corresponds to the underlined letter of the option name. Or you can press Tab until the option is highlighted, and then press the spacebar to select or clear the check box or option button.
  • You can cancel the display of a dialog box by pressing the Esc key.

Chapter and Appendix Overview

This self-paced training course combines notes, hands-on procedures, multimedia presentations, and review questions to teach you Microsoft Exchange 2000 Server Implementation and Administration. It is designed to be completed from beginning to end, but you can choose a customized track and complete only the sections that interest you. (See the next section, "Finding the Best Starting Point for You," for more information.) If you choose the customized track option, see the "Before You Begin" section in each chapter. Any hands-on procedures that require preliminary work from preceding chapters refer to the appropriate chapters.

The book is divided into the following chapters:

  • The "About This Book" section contains a self-paced training overview and introduces the components of this training. Read this section thoroughly to get the greatest educational value from this self-paced training and to plan which lessons you will complete.
  • Chapter 1, "Introduction to Microsoft Exchange 2000 Server," discusses basic messaging features and describes Microsoft's design goals for Exchange 2000 Server. It also briefly covers Exchange 2000 Server's support for industry messaging standards and interoperability issues.
  • Chapter 2, "Integration with Microsoft Windows 2000," provides you with an overview of how Exchange 2000 Server is built into Windows 2000 and utilizes the Active Directory directory service. The chapter also examines important networking components Exchange 2000 Server relies on for its own communication.
  • Chapter 3, "Microsoft Exchange 2000 Server Architecture," addresses the architecture of Exchange 2000 Server, the interaction of its components, and the server-to-server communication. You will find a concise description of the essential Exchange 2000 Server elements, the communication paths among the various server components, and the message flow as handled by Exchange 2000 Server.
  • Chapter 4, "Planning the Microsoft Exchange 2000 Server Installation," explains the prerequisites and some of the most important aspects for a successful deployment of Exchange 2000 Server. You can read about various deployment considerations, necessary preparations of Windows 2000 Server and Active Directory, the hardware and software requirements, and security and maintenance.
  • Chapter 5, "Installing Microsoft Exchange 2000 Server," deals with the Setup program of Exchange 2000 Server and various postinstallation considerations. This chapter covers, in detail, the installation types, available setup options, and issues you should consider after a setup procedure is completed successfully.
  • Chapter 6, "Coexistence with Previous Microsoft Exchange Server Versions," covers, in detail, the important tasks you face when upgrading or migrating an existing Microsoft Exchange Server 5.5 organization to Exchange 2000 Server. It demonstrates how to integrate Exchange Server 5.5 with Active Directory, deals with the actual upgrade procedures, and concludes with a discussion of postupgrade tasks. This chapter contains five optional exercises that you may want to follow if you have an Exchange Server 5.5 CD available. You can run multimedia demonstrations that illustrate how to perform the procedures from the \Exercise_Information\Chapter6 folder on the Supplemental Course Materials CD.
  • Chapter 7, "Microsoft Exchange 2000 Server in Clustered Environments," focuses on the installation of Exchange 2000 Server in a clustered Windows 2000 environment. It covers important concepts, such as active/active clustering and failover procedures, with an eye on the actual installation of Exchange 2000 Server into server clusters that consist of up to four nodes. This chapter contains three optional exercises that you may want to follow if you have a server cluster available. You can run multimedia demonstrations that illustrate how to perform the procedures from the \Exercise_Information\Chapter7 folder on the Supplemental Course Materials CD.
  • Chapter 8, "Microsoft Outlook 2000 Deployment," focuses on the installation and configuration of Outlook 2000 in an Exchange 2000 Server environment. This chapter covers the various installation types and valuable setup utilities, and examines Exchange-specific configuration settings.
  • Chapter 9, "MAPI-Based Clients," introduces the client family of MAPI-based applications and then concentrates on the creation and configuration of messaging profiles and the most important MAPI information services. This chapter also discusses advanced configuration topics, such as configurations for roaming users and for remote users working disconnected from the network.
  • Chapter 10, "MAPI-Based Clients in a Novell NetWare Environment," addresses the main aspects of combining Windows 2000 Server and NetWare and then covers the client-side requirements for establishing remote procedure call (RPC) connections to an Exchange 2000 server. This chapter also explains how to troubleshoot client connectivity problems.
  • Chapter 11, "Internet-Based Client Access," deals with popular Internet messaging protocols and their implementation in Exchange 2000 Server. Among other things, this chapter explains how to configure virtual servers for access to mailboxes and public folders across the Internet.
  • Chapter 12, "Management Tools for Microsoft Exchange 2000 Server," introduces various Windows 2000 and Exchange 2000 snap-ins that are important for managing Exchange 2000 resources. This chapter provides a general feature overview.
  • Chapter 13, "Creating and Managing Recipients," concentrates on the management of recipient objects in Active Directory. Available recipient objects and their characteristics are introduced and resource management tasks are discussed.
  • Chapter 14, "Managing the Server Configuration," focuses on the management of Exchange 2000 resources using Exchange System Manager. It covers important configuration issues at the server, administrative group, and organization levels.
  • Chapter 15, "SMTP Transport Configuration," deals with the configuration of Simple Mail Transfer Protocol (SMTP) virtual servers and the customization of the SMTP service. This chapter provides information about how to connect an Exchange 2000 server to the Internet without deploying an SMTP Connector.
  • Chapter 16, "Message Routing Administration," discusses the design of routing topologies in Exchange 2000 organizations. This chapter explains how multiple routing groups are managed to optimize message transfer and covers how routing and link state information are propagated between servers.
  • Chapter 17, "Public Folder Management," addresses the management of public folders that reside on a single Exchange 2000 server. This chapter discusses public folder concepts and the administration of public stores.
  • Chapter 18, "Public Folder Replication," covers the various aspects of public folder replication, including advantages, granularity, and configuration. This chapter discusses the various methods of collecting and delivering public folder instances from and to other servers and the replication process in detail.
  • Chapter 19, "Implementing Advanced Security," covers in detail how Exchange 2000 Server integrates into the Windows 2000 security architecture and then focuses on advanced security services based on the X.509 industry standard recommended by the Public Key Infrastructure (PKI) working group of the Internet Engineering Task Force (IETF).
  • Chapter 20, "Microsoft Exchange 2000 Server Maintenance and Troubleshooting," focuses on important maintenance features that can ease the task of system management and addresses backing up and restoring Exchange 2000 Server. This chapter includes in-depth explanations of how to recover information store databases in various situations.
  • Chapter 21, "Microsoft Outlook Forms Environment," covers the development, installation, and use of Outlook forms and related workgroup solutions at a basic level. This chapter also explains the management of electronic forms libraries.
  • Chapter 22, "Microsoft Outlook Web Access," deals with Outlook Web Access (OWA) of Exchange 2000 Server. This chapter covers the OWA architecture and then approaches this client from a more practical point of view, discussing the various methods of resource access as well as backward compatibility issues.
  • Chapter 23, "Microsoft Exchange 2000 Web Storage System," concentrates on an introduction to the Web Storage System. This chapter provides essential information for administrators and briefly discusses how to use the features of the Web Storage System to build customized enterprise applications.
  • Chapter 24, "Workgroup and Workflow Technologies," concentrates on the new Collaboration Data Objects (CDO) technologies for Exchange 2000 Server and illustrates how to use them to implement messaging capabilities, manage an Exchange 2000 server, and design workflow processes.
  • Chapter 25, "Real-Time Collaboration," addresses the features of Exchange 2000 Server for instant communication and real-time collaboration. This chapter covers the architecture and implementation of Instant Messaging and Exchange 2000 Chat and introduces Microsoft Exchange 2000 Conferencing Server.
  • Chapter 26, "Connecting to Microsoft Mail and Schedule+," covers the Microsoft Mail Connector, directory synchronization with MS Mail (Dirsync), and the Microsoft Schedule+ Free/Busy Connector.
  • Chapter 27, "Connecting to Lotus cc:Mail," addresses the installation and configuration of the Connector for Lotus cc:Mail for e-mail message transfer and propagation of address information. This chapter focuses on environments with Lotus cc:Mail DB8.
  • Chapter 28, "Connecting to Lotus Notes," focuses on the architecture and administration of the Connector for Lotus Notes. This chapter explains how to provide messaging connectivity and directory synchronization between Exchange 2000 Server and Lotus Domino/Notes R5.
  • Chapter 29, "Connecting to Novell GroupWise," introduces the Connector for Novell GroupWise and explains how to use this connector for messaging connectivity and directory synchronization with Novell GroupWise 5.5.
  • Appendix A, "Questions and Answers," lists all of the review questions from the book and the suggested answer.
  • The Glossary contains the definitions of important terms used in this book.

Finding the Best Starting Point for You

Because this book is self-paced, you can skip some lessons and revisit them later. Note, however, that you must set up a test environment as described later in this section, before you can perform procedures in the any of the chapters. Use the following table to find the best starting point for you:

If YouFollow This Learning Path
Are preparing to take the Microsoft Certified Professional exam 70-224,"Installing, Configuring, and Administering Microsoft Exchange 2000 Server."Read the "Getting Started" section. Then work through Chapters 1 through 5. Work through the remaining chapters in any order.
Want to review information about specific topics from the examUse the "Where to Find Specific Skills in This Book" section that follows this table.

Where to Find Specific Skills in This Book

The following tables provide a list of the skills measured on certification exam 70-224, "Installing, Configuring, and Administering Microsoft Exchange 2000 Server." The table provides the skill and where in this book you will find the lesson relating to that skill.

NOTE


Exam skills are subject to change without prior notice and at the sole discretion of Microsoft.

Installing and Upgrading Exchange 2000 Server

Skill Being Measured Location in Book
Install Exchange 2000 Server on a server computerChapters 4, 5, 6, and 7
Diagnose and resolve failed installationsChapters 4, 5, and 6
Upgrade or migrate to Exchange 2000 Server from Exchange Server 5.5 Chapter 6
Diagnose and resolve problems involving the upgrade process Chapter 6
Manage coexistence with Exchange Server 5.5
- Maintain common user lists Chapter 6
- Maintain existing connectorsChapters 6 and 16
- Move users from Exchange 5.5 to Exchange 2000Chapter 6
- Configure the Exchange 2000 Active Directory Connector to replicate directory information Chapter 6
Diagnose and resolve Exchange 2000 Active Directory Connector problems Chapters 3 and 6
Perform client deployments
- Microsoft Outlook 2000 Chapters 8, 9, and 10
- Outlook Web Access, POP3, IMAP4 Chapters 11 and 22
- Internet Relay Chat Chapter 25
- Configure Outlook Web AccessChapter 22
- Configure client access protocolsChapter 11

Configuring Exchange 2000 Server

Skill Being MeasuredLocation In Book
Configuring mailbox storesChapters 12, 14, and 20
Configuring public foldersChapters 12, 17, 18, and 20
Configuring connectors and gatewaysChapters 12, 15, 16, 26, 27, 28, and 29
Configuring virtual serversChapter 11
Configuring ChatChapter 25
Configuring Instant MessagingChapter 25
Configure server objects for messaging and collaboration to support the assigned server role
- Configure information store objectsChapters 12, 14, and 20
- Configure multiple storage groups for data partitioningChapter 20
- Configure multiple databases within a single storage groupChapter 20
- Configure virtual servers to support Internet protocols Chapters 11, 22, and 25.
- Configure Exchange 2000 Server information in Windows 2000 Active DirectoryChapters 2, 3, 4, 5, 13, 26, 27, 28, and 29
- Configure Instant Messaging objectsChapter 25
- Configure Chat objectsChapter 25
Create and manage administrative groups Chapters 4, 5, 6, and 14
Configure separate Exchange 2000 Server resources for high-volume access. Configure stores, logs, and separate RAID arraysChapters 7 and 20
Diagnose and resolve Exchange 2000 availability and performance problems
- Diagnose and resolve server resource constraints (resources include processor, memory, and hard disk)Chapters 12 and 20
- Diagnose and resolve server-specific performance problemsChapter 20
Configure Exchange 2000 Server for high security
- Configure Exchange 2000 Server to issue v.3 certificatesChapter 19
- Enable digest authentication for Instant MessagingChapter 25
- Configure certificate trust listsChapter 19
- Configure virtual servers to limit access through firewallsChapters 11 and 19
- Configure Key Management server (KM server) to issue digital signaturesChapter 19
Create, configure, and manage a public folder solution
- Configure the Active Directory object attributes of a public folder Chapter 17
- Configure the store attributes of a public folderChapter 17
- Configure multiple public folder treesChapters 17 and 18
Configure and manage system foldersChapters 17 and 18

Managing Recipient Objects

Skill Being MeasuredLocation In Book
Configure and manage mailbox-enabled recipientsChapter 14
Configure and manage mail-enabled recipientsChapter 14
Configure a user object for messaging
- Configure a user object for e-mailChapter 14
- Configure a user object for Instant MessagingChapter 25
- Configure a user object for ChatChapter 25
Manage user and information store association
- Configure user information storesChapters 14 and 20
Diagnose and resolve problems that involve user and information store placement
- Diagnose and resolve security problemsChapters 11 and 19
- Diagnose and resolve performance problemsChapters 4, 5, 11, 14, 20, and 22
- Perform a disaster recoveryChapter 20
Create and manage address lists
- Create security groupsChapter 14
- Create distribution groupsChapter 14
Diagnose and resolve Recipient Update Service problemsChapters 13 and 14

Monitoring and Managing Messaging Connectivity

Skill Being MeasuredLocation In Book
Monitoring messaging connectivityChapters 12 and 20
Managing messaging connectivityChapters 15, 16, 26, 27, 28, and 29
Manage and troubleshoot messaging connectivity
- Manage Exchange 2000 Server messaging connectivityChapters 15, 16, 26, 27, 28, and 29
- Manage connectivity to foreign mail systems Chapters 26, 27, 28, and 29
- Manage X.400, SMTP, and Internet messaging connectivity Chapters 15 and 16
- Diagnose and resolve routing problemsChapters 16 and 20
- Diagnose and resolve problems reported by nondelivery report messages Chapter 16
Manage messaging queues for multiple protocols Chapter 20
Monitor link status
- Monitor messages between Exchange 2000 Server computers Chapter 20
- Monitor messages between Exchange 2000 systems and foreign systems Chapters 20, 26, 27, 28, and 29
Configure and monitor client connectivity
- Configure and monitor Outlook 2000Chapters 8, 9, and 10
- Configure and monitor Outlook Web AccessChapters 11 and 22
- Configure and monitor POP3 and IMAP4 clientsChapter 11
- Configure and monitor Internet Relay Chat (IRC) clientsChapter 25
Diagnose and resolve client connectivity problems
- Diagnose and resolve DNS problemsChapters 11, 15, and 16
- Diagnose and resolve problems with a server publishing structureChapters 11, 13, 17, 22, 23, and 24
- Diagnose and resolve DSProxy/DSAccess problemsChapter 3
- Diagnose and resolve problems with address resolution Chapters 3 and 14
- Diagnose and resolve problems with Instant Messaging clients Chapter 25
- Diagnose and resolve problems with various connection protocols Chapters 11, 15, 16, and 22
- Diagnose and resolve problems with non-Windows 2000 environments Chapters 10, 27, 28, and 29
Manage public folder connectivity
- Configure and monitor public folder replicationChapter 18
- Diagnose and resolve public folder replication problems Chapters 17 and 18

Managing Exchange 2000 Server Growth

Skill Being MeasuredLocation In Book
Load balancing through server clustersChapter 7
Load balancing through front end/back end configurationsChapters 11, 19, and 22
Improving server scalabilityChapter 20
Monitor services use
- Monitor ChatChapter 25
- Monitor public folder accessChapter 17
- Monitor the Information Store serviceChapters 3, 12, 13, 14, and 20
- Monitor server use by configuring server monitorsChapters 12 and 20
- Monitor Instant Messaging by using System MonitorChapter 25
Manage growth of public and private message store databases Chapters 12, 14, and 20
Manage growth of user population and message trafficChapters 12, 13, 16, and 20
Monitor the growth of client use. Clients include Outlook 2000, Outlook Web Access, POP3, IMAP4, and IRC Chapters 8, 9, 10, 11, 12, 14, 20, and 22
Manage recipient and server policiesChapters 13 and 14
Diagnose and resolve problems that involve recipient and server policies Chapters 13 and 14
Optimize public folder and mailbox searching
- Configure the store for full-text indexingChapter 14
- Perform full-text indexingChapter 14

Restoring System Functionality and User Data

Skill Being Measured Location In Book
Apply a backup and restore plan
- Designing a backup and restore planChapter 20
- Restoring system functionality and user dataChapter 20
Diagnose and resolve backup and restore problemsChapter 20
Restore user data and system state data
- Recover deleted mailboxes Chapter 20
- Recover deleted items Chapter 20
Restore information stores Chapter 20
Configure a server for disaster recovery (configurations include circular logging, backup, and restore) Chapter 20
Diagnose and resolve security problems that involve user keys Chapter 19

Getting Started

This self-paced training course contains hands-on procedures to help you learn about Exchange 2000 Server. To complete some of these procedures, you must have access to three networked computers. It may be possible to perform the procedures in this book with two computers when installing Outlook 2000 on an Exchange 2000 server. However, this configuration is not supported due to possible version conflicts related to MAPI32.DLL. All computers must be capable of running Microsoft Windows 2000 Server with Service Pack 1.

CAUTION


Several exercises may require you to make changes to your servers. This may have undesirable results if you are connected to a larger network. Check with your network administrator before attempting these exercises. It is highly recommended that you use two or three dedicated test machines that are not connected to a production environment.

Hardware Requirements

Each computer must have the following minimum configuration. All hardware should be on the Microsoft Windows 2000 Server Hardware Compatibility List.

  • 128 to 256 megabytes (MB) of RAM
  • 2 gigabytes (GB) of available disk space on the drive for Exchange 2000 Server
  • 500 MB on the system drive
  • CD-ROM drive
  • Intel Pentium or compatible at 300 megahertz (MHz) or faster
  • Microsoft Mouse or compatible pointing device
  • Paging file set to twice the amount of RAM or larger
  • VGA-compatible display adapter

Software Requirements

The following software is required to complete the procedures in this course.

  • Microsoft Windows 2000 Server with Service Pack 1
  • Microsoft Exchange 2000 Server (120-day Evaluation Edition included on CD in this kit.)
  • Microsoft Outlook 2000 (120-day Evaluation Edition included on CD in this kit.)
  • If available, Microsoft Windows NT Server 4.0 with Service Pack 6 and Microsoft Exchange Server 5.5 to follow the optional exercises in Chapter 6.

CAUTION


The 120-day Evaluation Editions provided with this training are not the full retail product and are provided only for the purposes of training and evaluation. Microsoft Technical Support does not support these editions. For additional support information regarding this book and the CDs (including answers to commonly asked questions about installation and use), visit the Microsoft Press Technical Support Web site at http://mspress.microsoft.com/. You can also email TKINPUT@MICROSOFT.COM, or send a letter to Microsoft Press, Attn: Microsoft Press Technical Support, One Microsoft Way, Redmond, WA 98502-6399.

Setup Instructions

Set up your computers according to the manufacturer's instructions. Because the exercises require networked computers, you need to make sure the computers can communicate with each other. Two computers will be configured as domain controllers and will be assigned the computer account names BLUESKY-SRV1 and BLUESKY-SRV2 with the domain names BLUESKY-INC-10.COM and CA.BLUESKY-INC-10.COM.

The third computer will act as workstation for most of the procedures in this course. This computer will be assigned the computer account name BLUESKY-WKSTA. If you are limited to two computers, you may use BLUESKY-SRV1 for all exercises that name BLUESKY-WKSTA.

In Chapter 6, two additional computers called BLUESKY-PDC and BLUESKY-BDC are required. Chapter 7 presupposes that you have a Windows 2000 server cluster available. The cluster nodes are called BLUESKY-ND1 and BLUESKY-ND2. However, the exercises of Chapters 6 and 7 can be considered optional if required hardware and software are unavailable.

CAUTION


If your computers are part of a larger network, you must verify with your network administrator that the computer names, domain names, IP addresses, and other information used in setting up Microsoft Exchange 2000 Server as described in this section and Chapters 4, 5, 6, and 7 do not conflict with network operations. If they do conflict, ask your network administrator to provide alternative values and use those values throughout the exercises in this book.

Installation of Windows 2000 Server

Follow these steps to install the Windows 2000 Server software on your computers. It is assumed that you are working with the 120-day Evaluation Edition of Microsoft Windows 2000 Advanced Server. Windows 2000 Service Pack 1 is also required.

To install Windows 2000 Server

  1. Insert the Windows 2000 Advanced Server CD into your CD-ROM drive and reboot the system from CD. Alternatively, use the Windows 2000 installation disks to begin the installation.
  2. After Windows 2000 Setup has loaded its system files, a Setup Notification will be displayed informing you that you are installing an Evaluation version of Windows 2000, which contains a time-limited expiration. Press Enter to continue the installation.
  3. A Welcome To Setup notification is displayed. Press Enter to set up Windows 2000 now.
  4. The Windows 2000 Licensing Agreement is displayed next. Read the agreement carefully and, if you agree, press F8 to continue the installation.
  5. If you have installed Windows 2000 Server previously on your test machine, a Windows 2000 Server Setup screen is now displayed asking you whether to repair the existing installation. In this case, press Esc to install a fresh version of the operating system.
  6. A Windows 2000 Server Setup screen is displayed informing you about existing partitions. Make sure your test computer doesn't contain any important data, erase the existing partition scheme, and then configure two partitions, C and D, both with at least 2 GB of disk space.
  7. As soon as you have partitioned your hard disk appropriately, select the partition C and press Enter to install Windows 2000 on it.
  8. You will be asked which file system to use. Select Format The Partition Using The NTFS File System and then press Enter to continue.
  9. Your hard disk will now be formatted, which might take up to several minutes depending on your hardware. After the formatting and conversion to NTFS is complete, Windows 2000 will boot automatically. Make sure that your system doesn't boot from CD-ROM (which would reset the procedure to Step 1).
  10. The Windows 2000 Setup will continue in Windows mode. As soon as the Windows 2000 Setup Wizard appears, click Next to continue the installation (or wait a number of seconds until the wizard continues automatically).
  11. Windows 2000 Server Setup is now detecting and installing devices. After that, the Regional Settings wizard screen is displayed. Make sure the system locale and keyboard layout match your configuration, and then click Next.
  12. The Personalize Your Software wizard screen is displayed next. Under Name, type Administrator and, under Organization, type Blue Sky Airlines before you click Next to continue.
  13. The Your Product Key wizard screen is displayed where you need to type the product key specified on your CD jewel case. After that, click Next to continue.
  14. On the Licensing Modes wizard screen, select Per Seat, and then click Next to continue.
  15. On the Computer Name And Administrator Password wizard screen, under Computer Name, type BLUESKY-SRV1, or BLUESKY-SRV2, BLUESKY-ND1, BLUESKY-ND2, or BLUESKY-WKSTA, depending on which computer you are installing. Under Administrator Password and Confirm Password type password. Click Next to continue.
  16. On the Windows 2000 Components wizard screen, from the list of components, select Internet Information Services (IIS) and then click on the Details button. In the Internet Information Services (IIS) dialog box, select the NNTP Service check box and make sure the SMTP Service is selected as well. Click OK and then Next to continue the installation.
  17. On the Date And Time Settings wizard screen, make sure Date & Time as well as Time Zone correspond to your location and then click Next to continue.
  18. In case a Windows 2000 Server Setup dialog box appears asking you whether to use typical or custom settings, select Custom Settings, and then click Next to continue and configure the TCP/IP protocol.
  19. In the Networking Components dialog box, select Internet Protocol (TCP/IP), and then click Properties.
  20. In the Internet Protocol (TCP/IP) Properties dialog box, select Use The Following IP Address, and then specify the IP Address information according to the computer you are installing:
    ComputerIP Address
    BLUESKY-SRV1192.168.1.22
    BLUESKY-SRV2192.168.1.23
    BLUESKY-ND1192.168.1.24
    BLUESKY-ND2192.168.1.25
    BLUESKY-WKSTA 192.168.1.50
  21. Under Subnet Mask, type 255.255.255.0 and then click OK.
  22. In the Networking Components dialog box, click Next to continue the installation.
  23. In case a Windows 2000 Server Setup dialog box appears asking you whether your computer is connected to a network, make sure the option No, This Computer Is Not On A Network, Or Is On A Network Without A Domain is selected, and then click Next to continue.
  24. Windows 2000 Setup is now installing the networking and other components and completes the final set of tasks. After that, the Completing The Windows 2000 Setup Wizard screen is displayed, where you need to click Finish to finalize the installation.
  25. Windows 2000 Advanced Server will reboot the computer and after that log on to the system using the Administrator account and a password of "password". Verify that you can access resources on the network.

To install Windows 2000 Service Pack 1

  1. Insert the Windows 2000 Service Pack 1 CD into your CD-ROM drive and start UPDATE.EXE (usually from the \i386\Update directory).
  2. In the Windows 2000 Service Pack Setup dialog box, select the Accept The License Agreement (Must Accept Before Installing The Service Pack) check box, and then click Install.
  3. In the final Windows 2000 Service Pack Setup dialog box, click Restart to reboot the system and complete the update.

Configuration of the Windows 2000 Active Directory Environment

Follow these steps to promote the computer BLUESKY-SRV1 to a domain controller in the domain BlueSky-inc-10.com. You also need to add BLUESKY-SRV2, BLUESKY-ND1, BLUESKY-ND2, and BLUESKY-WKSTA as members to this domain.

To promote BLUESKY-SRV1 to a domain controller

  1. Make sure you are logged on to BLUESKY-SRV1 as Administrator.
  2. Click Start and select Run. In the Run dialog box type dcpromo and then click OK.
  3. The Active Directory Installation Wizard is launched, displaying its welcome screen, where you need to click Next to continue.
  4. On the Domain Controller Type wizard screen, make sure Domain Controller For A New Domain is selected, and then click Next.
  5. On the Create Tree Or Child Domain wizard screen, make sure Create A New Domain Tree is selected, and then click Next.
  6. On the Create Or Join Forest wizard screen, make sure Create A New Forest Of Domain Trees is selected, and then click Next.
  7. On the New Domain Name wizard screen, under Full DNS Name For New Domain, type BlueSky-inc-10.com, and then click Next.
  8. On the NetBIOS Domain Name wizard screen, under Domain NetBIOS Name, make sure BLUESKY-INC-10 is displayed, and then click Next.
  9. On the Database And Log Locations wizard screen, accept the default settings, and then click Next.
  10. On the Shared System Folder wizard screen, accept the default settings, and then click Next.
  11. A dialog box will be displayed informing you that a DNS server could not be contacted. Click OK to configure the DNS server on this computer.
  12. On the Configure DNS wizard screen, accept the setting Yes, Install And Configure DNS On This Computer (Recommended), and then click Next.
  13. On the Permissions wizard screen, make sure Permissions Compatible With Pre-Windows 2000 Servers is selected, and then click Next.
  14. On the Directory Services Restore Mode Administrator Password wizard screen, under Password and under Confirm Password, type password, and then click Next.
  15. On the Summary wizard screen, make sure the settings are correct, and then click Next to start the configuration of your Active Directory forest.
  16. If an Insert Disk dialog box appears asking you for the Windows 2000 Service Pack 1 CD, make sure this CD is in the CD-ROM drive, and then click OK.
  17. If an Insert Disk dialog box appears asking you for the Windows 2000 Server CD, insert this CD in the CD-ROM drive, and then click OK.
  18. On the final wizard screen, click Finish to complete the configuration procedure. A dialog box will be displayed prompting you to restart the computer. Click Restart Now to perform the required reboot.

To allow dynamic DNS updates

  1. Log on to BLUESKY-SRV1 as Administrator.
  2. Click Start, point to Programs, point to Administrative Tools, and then click DNS.
  3. In the console tree, expand BLUESKY-SRV1, expand Forward Lookup Zones, select Bluesky-inc-10.com, and then right-click on it and select Properties.
  4. In the Bluesky-inc-10.com Properties dialog box, under Allow Dynamic Updates, select Yes, and then click OK.
  5. Close the DNS snap-in.

To configure DNS and add computers to the BlueSky-inc-10.com domain

  1. Make sure you are logged on as Administrator.
  2. On the desktop, right-click My Network Places, and then select Properties.
  3. Right-click Local Area Connection, select Properties, select Internet Protocol (TCP/IP), and then select Properties again.
  4. In the Internet Protocol (TCP/IP) Properties dialog box, under Preferred DNS Server, type 192.168.1.22, and then click OK twice to close all dialog boxes. Close the Network And Dial-Up Connections window.
  5. On the desktop, right-click My Computer, and then select Properties.
  6. Click on the Network Identification tab, and then click Properties.
  7. In the Identification Changes dialog box, under Member Of, select Domain, and then, in the Domain box, type Bluesky-inc-10.com. Click OK.
  8. In the Domain Username And Password dialog box, under Name, type Administrator. Under Password, type password, and then click OK.
  9. In the Network Identification message box that welcomes you to the Bluesky-inc-10.com domain, click OK.
  10. Click OK twice, and then click Yes to reboot the computer.

Installation of Exchange 2000 Server and Microsoft Outlook 2000 for Chapters 1 Through 4

Follow these steps to install Exchange 2000 Server on BLUESKY-SRV1, as required to perform the procedures in Chapters 1 through 4. You will also need to install Microsoft Outlook 2000 on BLUESKY-WKSTA and create a mailbox and distribution group.

To install Exchange 2000 Server on BLUESKY-SRV1

  1. Make sure you are logged on to BLUESKY-SRV1 as Administrator@Bluesky-inc-10.com.
  2. Insert the Exchange 2000 Server, Enterprise Edition, evaluation software installationCD in the CD-ROM drive and start the Setup program from the CD's \Setup\i386 directory.
  3. A Welcome To The Microsoft Exchange 2000 Installation Wizard screen appears. Click Next to begin the installation.
  4. On the End-User License Agreement wizard screen, select I Agree, and then click Next to continue.
  5. On the Product Identification wizard screen, under CD Key, enter the CD key of your Exchange 2000 Server version, and then click Next.
  6. On the Component Selection wizard screen, under Action, verify that Typical is selected for Microsoft Exchange 2000. Leave all other settings at their defaults, and then click Next.
  7. On the Installation Type wizard screen, accept the default setting of Create A New Exchange Organization, and then click Next.
  8. On the Organization Name wizard screen, type Blue Sky Airlines, and then click Next.
  9. On the Licensing Agreement wizard screen, select I Agree That: I Have Read And Agree To Be Bound By The License Agreements For This Product, and then click Next.
  10. On the Component Summary wizard screen, verify that the configuration settings are correct, and then click Next to configure the system and complete the installation.
  11. A Microsoft Exchange 2000 Installation Wizard dialog box appears, informing you that the domain Bluesky-inc-10.com has been identified as an insecure domain. Click OK.
  12. On the final wizard screen, click Finish to complete the configuration procedure, and, in the initial auto-start application, click Exit.

To create a mailbox-enabled user account

  1. Make sure you are logged on to BLUESKY-SRV1 as Administrator, and then, from the Microsoft Exchange program group, start Active Directory Users and Computers.
  2. Expand the console tree, right-click on the Users container, point to New,and then select User. In the New Object—User dialog box, type the following information:
    First NameCarl
    Last NameTitmouse
    Full NameCarl Titmouse
    User Logon NameCarlT
  3. Click Next.
  4. On the next wizard screen, under Password and Confirm Password, type password, and then click Next.
  5. On the next wizard screen, make sure the Create An Exchange Mailbox check box is selected. Accept the default settings and click Next.
  6. Click Finish and then verify that the new user Carl Titmouse is listed in the details pane.

To create a mail-enabled distribution group

  1. It is assumed that you are logged on to BLUESKY-SRV1 as Administrator and currently working with Active Directory Users and Computers.
  2. Right-click the Users container, point to New, and then select Group. In the New Object—Group dialog box, define the following information:
    Group Name All Test Users
    Group Name (pre-Windows 2000) All Test Users
    Group TypeDistribution
    Group ScopeUniversal
  3. Click Next.
  4. On the next wizard screen, make sure that the Create An Exchange E-Mail Address check box is selected, and that an Alias of AllTestUsers is specified. Click Next and then click Finish.
  5. Verify that the new group is created successfully, double-click on it to display the All Test Users Properties dialog box, and then click on the Members tab.
  6. Click the Add button to add Administrator and Carl Titmouse to the group. Close all dialog boxes by clicking OK twice, and then close Active Directory Users and Computers.

To install Outlook 2000 on BLUESKY-WKSTA

  1. Make sure you are logged on to BLUESKY-WKSTA as Administrator.
  2. Insert the Outlook 2000 CD in the CD-ROM drive, and then start the Setup program from the CD's root directory.
  3. On the Welcome To Microsoft Outlook 2000 wizard screen, verify that the information matches your environment, type your CD key under CD Key, and then click Next.
  4. On the Microsoft Outlook 2000 License And Support Information screen, select I Accept The Terms In The License Agreement, and then click Next.
  5. On the third wizard screen, click Install Now to finish the installation.
  6. On the desktop, double-click Outlook 2000, and, in the Outlook Startup dialog box, click Next.
  7. In the E-Mail Service Options dialog box, select Corporate Or Workgroup, and then click Next.
  8. On the Microsoft Outlook Setup wizard screen, select Microsoft Exchange Server, and then click Next.
  9. On the Microsoft Exchange Server wizard screen, type BLUESKY-SRV1 under Microsoft Exchange Server, and make sure Administrator is displayed under Mailbox. Click Next.
  10. On the next wizard screen, accept the defaults by clicking Next, and then click Finish.
  11. If a User Name dialog box appears, verify that the personal information is correct, and then click Next.
  12. If a Microsoft Outlook dialog box appears asking you whether you want to register Outlook as the default manager, click Yes.
  13. In the Office Assistant, click Start Using Microsoft Outlook. Verify that you are logged on to the Administrator mailbox successfully, and then close Outlook 2000.

Installation of Exchange 2000 Server for Chapters 5 and higher

Follow these steps to prepare the test environment as required to perform the procedures in Chapters 5 and higher. Essentially, the environment relies on two domain controllers, BLUESKY-SRV1 and BLUESKY-SRV2, both runnin Exchange 2000 Server.

NOTE


BLUESKY-SRV2 is not required prior to Chapter 12, "Management Tools for Microsoft Exchange 2000 Server."

To prepare the test environment

  1. Install Windows 2000 Server and Windows 2000 Service Pack 1 on BLUESKY-SRV1, BLUESKY-SRV2, and BLUESKY-WKSTA, as described earlier in this section.
  2. Install Exchange 2000 Server on BLUESKY-SRV1, as outlined in Exercise 1 of Chapter 5, "Installing Exchange 2000 Server," or use the procedure described earlier if you do not want to perform the exercise.
  3. Create an account for Carl Titmouse and a distribution group called All Test Users, as outlined earlier.
  4. Install Outlook 2000 on BLUESKY-WKSTA, as outlined earlier, if you do not plan to follow the exercises in Chapter 8, "Microsoft Outlook 2000 Deployment."
  5. For Chapters 12 and higher, configure BLUESKY-SRV2 as an additional domain controller in the Bluesky-inc-10.com domain, and install Exchange 2000 Server on this computer (as explained in the following).

To configure BLUESKY-SRV2 as an additional domain controller in the Bluesky-inc-10.com domain

  1. Make sure you are logged on to BLUESKY-SRV2 as Administrator, that BLUESKY-SRV2 is a member of the Bluesky-inc-10.com domain, and that it uses BLUESKY-SRV1 as the DNS server.
  2. Click Start and select Run. In the Run dialog box type dcpromo and then click OK.
  3. On the welcome screen of the Active Directory Installation Wizard, click Next.
  4. On the Domain Controller Type wizard screen, select Additional Domain Controller For An Existing Domain, and then click Next.
  5. On the Network Credentials wizard screen, under User Name, type Administrator. Under Password, type password, and make sure Bluesky-inc-10.com is displayed under Domain. Click Next.
  6. On the Additional Domain Controller wizard screen, make sure Bluesky-inc-10.com is displayed under Domain Name, and then click Next.
  7. On the Database And Log Locations wizard screen, accept the default settings, and then click Next.
  8. On the Shared System Folder wizard screen, accept the default settings, and then click Next.
  9. On the Directory Services Restore Mode Administrator Password wizard screen, under Password and Confirm Password, type password, and then click Next.
  10. On the Summary wizard screen, verify that the configuration parameters are correct, and then click Next to start the promotion.
  11. On the final wizard screen, click Finish.

To install Exchange 2000 Server on BLUESKY-SRV2

  1. Make sure BLUESKY-SRV1, running Exchange 2000 Server, is operational and available in the network. Log on to BLUESKY-SRV2 as Administrator@Bluesky-inc-10.com.
  2. Insert the Exchange 2000 Server CD in the CD-ROM drive and start the Setup program from the CD's \Setup\i386 directory.
  3. A Welcome To The Microsoft Exchange 2000 Installation Wizard screen appears. Click Next to begin the installation.
  4. On the End-User License Agreement wizard screen, select I Agree, and then click Next to continue.
  5. On the Product Identification wizard screen, under CD Key, enter the CD key of your Exchange 2000 Server version, and then click Next.
  6. On the Component Selection wizard screen, under Action, verify that Typical is selected for Microsoft Exchange 2000. Leave all other settings at their defaults, and then click Next.
  7. On the Licensing Agreement wizard screen, select I Agree That: I Have Read And Agree To Be Bound By The License Agreements For This Product, and then click Next.
  8. On the Component Summary wizard screen, verify that the configuration settings are correct, and then click Next to configure the system and complete the installation.
  9. If a Microsoft Exchange 2000 Installation Wizard dialog box appears informing you that the domain Bluesky-inc-10.com has been identified as an insecure domain, click OK.
  10. On the final wizard screen, click Finish to complete the configuration procedure, and, in the initial auto-start application, click Exit.

Installation of Microsoft Windows NT 4.0 and Microsoft Exchange Server 5.5 for Chapter 6, "Coexistence with Previous Microsoft Exchange Server Versions."

Follow these steps to configure the computers BLUESKY-PDC and BLUESKY-BDC for Exchange Server 5.5. This installation is only required if you want to perform the optional exercises of Chapter 6. The software required to prepare the Exchange Server 5.5 environment is not provided with this book.

To install Windows NT Server 4.0 on BLUESKY-PDC

  1. Insert the Windows NT Server 4.0 installation CD in the CD-ROM drive and use the three Windows NT Server installation disks to boot the server and begin the installation. Alternatively, if your computer supports bootable CDs, you can simply boot from the Windows NT Server 4.0 CD.
  2. On the Windows NT Server welcome screen, press Enter to continue. Press Enter again to detect mass storage devices.
  3. On the Windows NT Server Setup screen that lists the devices in your computer, press Enter.
  4. On the Windows NT Licensing Agreement screen, use the Page Down key to scroll to the end of the agreement, and then press F8 to agree and continue the installation.
  5. On the Windows NT Server Setup screen listing the computer configuration, verify that the settings match your hardware and then press Enter to continue.
  6. On the Windows NT Server Setup screen listing existing partitions, delete all partitions, and then press C to create a new partition.
  7. On the next Windows NT Server Setup screen, specify a partition size of 2048 MB, and then press Enter to create the partition.
  8. In the list of existing partitions, select Unpartitioned Space, and press C.
  9. Accept the suggested size and press Enter.
  10. Make sure the C partition is selected, and then press Enter to install Windows NT Server on this drive.
  11. On the next Windows NT Server Setup screen, select Format The Partition Using The NTFS File System, and then press Enter to continue.
  12. After the C drive is formatted using NTFS, on the next Windows NT Server Setup screen, accept the default installation directory (that is, \WINNT), and press Enter to continue.
  13. On the next Windows NT Server Setup screen, press Enter to check the hard drives of your server.
  14. After that, Setup will copy installation files to your hard disk. On the next Windows NT Server Setup screen, press Enter to restart your computer.
  15. The Windows NT Setup program will reboot your computer, check the current hard disk format, and convert the file system to NTFS. After that, the computer is restarted automatically.
  16. After the second reboot, Windows NT Setup is launched in graphical mode. In the first Windows NT Server Setup dialog box, click Next.
  17. In the Name And Organization dialog box, under Name, type Administrator. Under Organization, type Blue Sky Airlines, and then click Next.
  18. In the Registration dialog box, type the CD key of your Windows NT Server version, and then click Next.
  19. In the Licensing Modes dialog box, select Per Seat, and click Next.
  20. In the Computer Name dialog box, under Name, type BLUESKY-PDC, and then click Next.
  21. In the Server Type dialog box, make sure Primary Domain Controller is selected, and then click Next.
  22. In the Administrator Account dialog box, under Password and Confirm Password, type password, and then click Next.
  23. In the Emergency Repair Disk dialog box, select No, Do Not Create An Emergency Repair Disk, and then click Next.
  24. In the Select Components dialog box, accept the defaults, and then click Next.
  25. In the Windows NT Setup dialog box, click Next.
  26. In the next dialog box, make sure the Wired To The Network check box is selected, and then click Next.
  27. In the next dialog box, deselect the Install Microsoft Internet Information Server check box, and then click Next.
  28. In the next dialog box, click the Start Search button to detect your network adapter automatically. If your network adapter is not detected, click Select From List, and install your adapter from the manufacturer's floppy disk.
  29. As soon as the correct adapter is listed, click Next to continue the installation.
  30. In the next dialog box, in the Network Protocols list, deselect NWLink IPX/SPX Compatible Transport, make sure TCP/IP Protocol is selected, and then click Next.
  31. In the following dialog box, click Next to accept the default Network Services list.
  32. Click Next again to install the networking components.
  33. A TCP/IP Setup dialog box appears, asking you whether you would like to use DHCP. Click No.
  34. In the Microsoft TCP/IP Properties dialog box, under IP Address, type 192.168.1.222. Under Subnet Mask, type 255.255.255.0, and then click OK.
  35. In the next Windows NT Server Setup dialog box showing service bindings, click Next.
  36. Click Next one more time to start the networking components.
  37. In the next Windows NT Server Setup dialog box, under Domain, type BLUESKY-OLD-10, and then click Next.
  38. In the final Windows NT Setup dialog box, click Finish.
  39. In the Date/Time Properties dialog box, make sure that the date, time, and time zone information is correct, and then click Close.
  40. In the Detect Display dialog box, click OK.
  41. Click Test, and, in the Testing Mode dialog box, click OK.
  42. If you were able to see the test screen, click Yes in the Testing Mode dialog box.
  43. In the Display Settings dialog box, click OK, and then, in the Display Properties dialog box, click OK one more time.
  44. Windows NT Server Setup is now copying program files to your computer's hard disk. After that, configuration and security settings are saved, and then a Windows NT Setup dialog box appears, in which you need to click Restart Computer.

To install Windows NT Server 4.0 on BLUESKY-BDC

  1. Insert the Windows NT Server 4.0 installation CD in the CD-ROM drive and use the three Windows NT Server installation disks to boot the server and begin the installation.
  2. On the Windows NT Server welcome screen, press Enter to continue, and then press Enter again to detect mass storage devices. If you receive any warnings, press Enter to bypass them.
  3. On the Windows NT Server Setup screen that lists the devices in your computer, press Enter.
  4. On the Windows NT Licensing Agreement screen, use the Page Down key to scroll to the end of the agreement, and then press F8 to agree and continue the installation.
  5. On the Windows NT Server Setup screen listing the computer configuration, verify that the settings match your hardware, and then press Enter to continue.
  6. On the Windows NT Server Setup screen listing existing partitions, delete all partitions, and then press C to create a new partition.
  7. On the next Windows NT Server Setup screen, specify a partition size of 2048 MB, and then press Enter to create the partition.
  8. In the list of existing partitions, select Unpartitioned Space, and press C.
  9. Accept the suggested size and press Enter.
  10. Make sure the C partition is selected, and then press Enter to install Windows NT Server on this drive.
  11. On the next Windows NT Server Setup screen, select Format The Partition Using The NTFS File System, and then press Enter to continue.
  12. After the C drive is formatted using NTFS, on the next Windows NT Server Setup screen, accept the default installation directory (that is, \WINNT), and press Enter to continue.
  13. On the next Windows NT Server Setup screen, press Enter to check the hard drives of your server.
  14. After that, Setup will copy installation files to your hard disk. On the next Windows NT Server Setup screen, press Enter to restart your computer.
  15. The Windows NT Setup program will reboot your computer. Check the current hard disk format, and convert the file system to NTFS. After that, the computer is restarted automatically.
  16. After the second reboot, Windows NT Setup is launched in graphical mode. In the first Windows NT Server Setup dialog box, click Next.
  17. In the Name And Organization dialog box, under Name, type Administrator. Under Organization, type Blue Sky Airlines, and then click Next.
  18. In the Registration dialog box, type the CD key of your Windows NT Server version, and then click Next.
  19. In the Licensing Modes dialog box, select Per Seat, and then click Next.
  20. In the Computer Name dialog box, under Name, type BLUESKY-BDC, and then click Next.
  21. In the Server Type dialog box, make sure Backup Domain Controller is selected, and then click Next.
  22. In the Emergency Repair Disk dialog box, select No, Do Not Create An Emergency Repair Disk, and then click Next.
  23. In the Select Components dialog box, accept the defaults, and then click Next.
  24. In the Windows NT Setup dialog box, click Next.
  25. In the next dialog box, make sure the Wired To The Network check box is selected, and then click Next.
  26. In the next dialog box, deselect the Install Microsoft Internet Information Server check box, and then click Next.
  27. In the next dialog box, click the Start Search button to detect your network adapter automatically. If your network adapter is not detected, click Select From List, and install your adapter from the manufacturer's floppy disk.
  28. As soon as the correct adapter is listed, click Next to continue the installation.
  29. In the next dialog box, in the Network Protocols list, deselect NWLink IPX/SPX Compatible Transport, make sure TCP/IP Protocol is selected, and then click Next.
  30. In the next dialog box, click Next to accept the default Network Services list.
  31. Click Next again to install the networking components.
  32. A TCP/IP Setup dialog box appears asking you whether you would like to use DHCP. Click No.
  33. In the Microsoft TCP/IP Properties dialog box, under IP Address, type 192.168.1.223. Under Subnet Mask, type 255.255.255.0, and then click OK.
  34. In the next Windows NT Server Setup dialog box showing service bindings, click Next.
  35. Click Next one more time to start the networking components.
  36. In the next Windows NT Server Setup dialog box, under Domain, type BLUESKY-OLD-10, under Administrator Name, type Administrator, and under Administrator Password, type password. Click Next.
  37. In the final Windows NT Setup dialog box, click Finish.
  38. In the Date/Time Properties dialog box, make sure that the date, time, and time zone information is correct, and then click Close.
  39. In the Detect Display dialog box, click OK.
  40. Click Test, and, in the Testing Mode dialog box, click OK.
  41. If you were able to see the test screen, click Yes in the Testing Mode dialog box.
  42. In the Display Settings dialog box, click OK. In the Display Properties dialog box, click OK one more time.
  43. Windows NT Server Setup is now copying program files to your computer's hard disk. After that, configuration and security settings are saved, and then a Windows NT Setup dialog box appears in which you need to click Restart Computer.

To install Windows NT Service Pack 6 and the Microsoft Windows NT Option Pack 4 on BLUESKY-PDC and BLUESKY-BDC

  1. Log on to Windows NT Server as Administrator (Password: password).
  2. Insert the Windows NT 4.0 Service Pack 6 CD into your CD-ROM drive to update the installation with Service Pack 6. The update program is launched automatically.
  3. In the Windows NT Service Pack Setup dialog box, select the Accept The License Agreement (Must Accept Before Installing The Service Pack) check box, and then click Install.
  4. The Windows NT Service Pack Setup will back up the system files. Afterward, the installation is updated. In the final Windows NT Service Pack Setup dialog box, click Restart.
  5. Log on to Windows NT Server as Administrator again.
  6. Insert the Windows NT Option Pack 4 CD into the CD-ROM drive.
  7. Launch the IE4Setup program from the \Ie401\X86 directory on your Option Pack 4 CD.
  8. On the Internet Explorer 4.01 SP1 wizard screen, click Next.
  9. On the License Agreement wizard screen, select I Accept The Agreement, and then click Next.
  10. On the Installation Option wizard screen, select Standard Installation, and then click Next.
  11. On the Windows Desktop Update wizard screen, select No, and then click Next.
  12. On the Active Channel Selection wizard screen, select (None), and then click Next.
  13. In the Destination Folder dialog box, accept the defaults, and then click Next.
  14. The installation of Internet Explorer version 4.01 will be started at this point. After that, in the Internet Explorer 4.01 SP1 Active Setup dialog box, click OK.
  15. In the final Internet Explorer 4.01 SP1 Active Setup dialog box, click OK to restart the computer.
  16. Log on to Windows NT Server as Administrator again.
  17. With the Windows NT Option Pack CD, from the \Ntoptpak\En\X86\WINNT.SRV directory, launch the Setup program.
  18. In the Setup dialog box warning you that SP4 or greater is installed, click Yes to proceed.
  19. On the Windows NT 4.0 Option Pack welcome screen, click Next.
  20. On the End-User Licensing Agreement wizard screen, click Accept.
  21. On the following wizard screen, click Custom.
  22. On the Select Components wizard screen, select Internet Information Server (IIS), and then click Show Subcomponents.
  23. Select the Internet NNTP Service check box, then click OK. On the Select Components wizard screen, click Next.
  24. Accept the default directories on the next wizard screen, and then click Next.
  25. Accept the default settings for Microsoft Transaction Server 2.0 and then click Next.
  26. Click Next four more times to begin the installation.
  27. On the final wizard screen, click Finish.
  28. In the System Settings Change dialog box, click Yes to restart the computer now.

To install Exchange Server 5.5 and Exchange Server 5.5 Service Pack 3 on BLUESKY-PDC

  1. Log on as Administrator to BLUESKY-PDC. Insert the Microsoft Exchange Server 5.5 Enterprise Edition installation CD into the CD-ROM drive, and launch Setup from the \Server\Setup\i386 directory.
  2. In the Microsoft Exchange Server Setup dialog box displaying the End-User License Agreement, click Accept. In the next dialog box, click Complete/Custom.
  3. In the Microsoft Exchange Server Setup—Complete/Custom dialog box, make sure Microsoft Exchange Server is selected, and then click Change Option.
  4. Deselect all check boxes with the exception of Microsoft Exchange Event Service. (You don't need any connector components for the exercises in Chapter 6.) Click OK.
  5. In the Microsoft Exchange Server Setup—Complete/Custom dialog box, click Continue.
  6. In the Microsoft Exchange Server Setup dialog box, informing you that the IIS must be stopped, click OK.
  7. In the Microsoft Exchange Server Setup dialog box, type the CD key for your installation CD, and then click OK twice to continue.
  8. In the Licensing dialog box, select I Agree That…, and click Continue.
  9. In the Organization And Site dialog box, accept the suggestions, and then click OK.
  10. In the Microsoft Exchange Server Setup dialog box, click Yes.
  11. In the Site Services Account tab, under Account Name, accept BLUESKY-OLD-10\Administrator. Under Account Password, type password, and then click OK. (Although it is generally not advisable to specify the Administrator account as the site services account, it is sufficient for the purposes of the exercises in Chapter 6.)
  12. In the Microsoft Exchange Server Setup dialog box informing you that the Administrator has been granted additional rights, click OK.
  13. The Setup program is now installing Exchange Server 5.5 on your computer.
  14. In the final Microsoft Exchange Server Setup dialog box, click Exit Setup.(It is not necessary to optimize the installation.)
  15. Insert the Exchange Server 5.5 Service Pack 3 CD into the CD-ROM drive.
  16. From the \Eng\Server\Setup\i386\ directory on this CD, launch Update.
  17. In the Microsoft Exchange Server Setup dialog box informing you that Setup is going to update the installation, click OK.
  18. In the Microsoft Exchange Server Setup dialog box informing you that the IIS will be stopped temporarily, click OK.
  19. In the Microsoft Exchange Server Setup dialog box informing you that existing Outlook Web Access files will be backed up, click OK.
  20. In the Microsoft Exchange Server Setup dialog box informing you that existing databases are preserved, click OK.
  21. The current Exchange Server installation will now be updated. In the final Microsoft Exchange Server Setup dialog box, click OK.

To install Exchange Server 5.5 and Exchange Server 5.5 Service Pack 3 on BLUESKY-BDC

  1. Log on as Administrator to BLUESKY-BDC. Insert the Microsoft Exchange Server 5.5 Enterprise Edition installation CD into the CD-ROM drive, and launch Setup from the \Server\Setup\i386 directory.
  2. In the Microsoft Exchange Server Setup dialog box displaying the End-User License Agreement, click Accept. In the next dialog box, click Complete/Custom.
  3. In the Microsoft Exchange Server Setup —Complete/Custom dialog box, make sure Microsoft Exchange Server is selected, and then click Change Option.
  4. Deselect all check boxes with the exception of Microsoft Exchange Event Service, and then click OK.
  5. In the Microsoft Exchange Server Setup—Complete/Custom dialog box, click Continue.
  6. In the Microsoft Exchange Server Setup dialog box informing you that the IIS must be stopped, click OK.
  7. In the Licensing dialog box, select I Agree That…, and click Continue.
  8. In the Organization And Site dialog box, select Join An Existing Site, and, under Existing Server, type BLUESKY-PDC. Click OK.
  9. In the Confirm Exchange Site And Organization dialog box, verify that the information is correct, and click Yes.
  10. In the Site Services Account tab, under Account Password, type password, and then click OK.
  11. The Setup program is now installing Exchange Server 5.5 on BLUESKY-BDC and replicating the directory.
  12. A Microsoft Exchange Server Setup dialog box will appear informing you that the directory replication is not an immediate process. Click OK.
  13. In the final Microsoft Exchange Server Setup dialog box, click Exit Setup to skip the optimization of the installation.
  14. Insert the Exchange Server 5.5 Service Pack 3 CD into the CD-ROM drive.
  15. From the \Eng\Server\Setup\i386\ directory on this CD, launch Update.
  16. In the Microsoft Exchange Server Setup dialog box informing you that Setup is going to update the installation, click OK.
  17. In the Microsoft Exchange Server Setup dialog box informing you that the IIS will be stopped temporarily, click OK.
  18. In the Microsoft Exchange Server Setup dialog box informing you that existing Outlook Web Access files will be backed up, click OK.
  19. In the Microsoft Exchange Server Setup dialog box informing you that existing databases are preserved, click OK.
  20. The current Exchange Server installation will now be updated. In the final Microsoft Exchange Server Setup dialog box, click OK.

To create several test users in the Exchange Server 5.5 organization

  1. Log on as Administrator to BLUESKY-PDC.
  2. Click Start, point to Programs, point to Microsoft Exchange, and then select Microsoft Exchange Administrator.
  3. If a Connect To Server dialog box appears, type BLUESKY-PDC, and then click OK.
  4. In the Exchange Administrator program, open the File menu, and select New Mailbox.
  5. If a dialog box appears explaining that recipients cannot be created in the selected container, click OK to go to the Recipients container.
  6. A Properties dialog box appears. Type Veronica in the First box, and Magpie in the Last box. The Display and Alias fields will be inserted automatically.
  7. Click on the Primary Windows NT Account button at the bottom, select Select An Existing Windows NT Account, and then click OK.
  8. Assign the Administrator account to the mailbox either by scrolling down to the Administrator account or typing Administrator in the Add Name box. In the Add Users Or Group dialog box, click OK.
  9. Click on the Advanced tab and, under Home Server, select BLUESKY-BDC. It is important to create the mailboxes on this server to perform the procedures outlined in Exercise 5 of Chapter 6.
  10. In the Veronica Magpie Properties dialog box, click OK, and then repeat these steps for four additional mailboxes, such as Greta Gannet, Hank Hawk, Phil Puffin, and Josephine Eagle. Always specify the Administrator account as the primary Windows NT account to avoid the creation of additional user accounts in the domain.

Installation of Windows 2000 Cluster Services

Follow these steps to install Windows 2000 Cluster service. It is assumed that you have installed the 120-day Evaluation Edition of Microsoft Windows 2000 Advanced Server and Windows 2000 Service Pack 1 on BLUESKY-ND1 and BLUESKY-ND2, as described earlier in this section under "Installation of Windows 2000 Server."

NOTE


This installation and configuration of Windows 2000 Cluster service is only required if you want to perform the optional exercises in Chapter 7, "Microsoft Exchange 2000 Server in Clustered Environments."

To configure the shared hard disks for the server cluster

  1. Power on the external cluster disks then switch on BLUESKY-ND2 and press the Pause key while it is in the BIOS stage of the boot process to stop it before booting Windows 2000 Server.
  2. Power on BLUESKY-ND1 and let it boot Windows 2000 Server. Make sure the Small Computer System Interface (SCSI) adapter detects all external SCSI drives. (Your cluster requires at a minimum two separate, shared hard disks.)
  3. When Windows 2000 Servers starts, log on using the Administrator account. On the desktop, right-click My Computer, and select Manage.
  4. Select Disk Management under Storage to display all of the hard disk devices currently attached to the server. Create a partition on each of the two external disks by right-clicking them and selecting Create Partition.
  5. In the Create Partition Wizard, click Next, and then select Primary Partition and click Next again.
  6. In the Specify Partition Size dialog box, select the largest size (as default), and then click Next.
  7. On the next screen, assign drive letter S for the first disk. (This has to be assigned the same letter on each node. It is a good idea to note which disk is which.)
  8. In the Format Partition dialog box, select Format This Partition With The Following Settings, select NTFS for the File System, Default for Allocation Size, and a Volume Label of S. Select the Perform A Quick Format check box to reduce the time required to format the drive. Click Next and then click Finish to create the partition.
  9. Follow the same procedures for the second shared disk, and allocate drive letter T to this volume.
  10. Close the Computer Management console.
  11. Use Windows Explorer to verify that the new drives are available. After that, shut down and power off BLUESKY-ND1.
  12. Power on BLUESKY-ND1 and stop the boot process at the same stage as described for BLUESKY-ND2 in Step 1.
  13. Go to BLUESKY-ND2 and continue to boot this server.
  14. Follow Steps 3 through 9 for BLUESKY-ND2, except that there is no need to format the disks again. Make sure the drive letters correspond to the correct disks. If required, reboot BLUESKY-ND2 for the drive mappings to take effect.

To install Windows Cluster service

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs, and then click Remove Program Components. Select the Cluster Service check box, and then click Next.
  3. If prompted, insert the Windows 2000 Advanced Server CD in the CD-ROM drive.
  4. The Cluster Service Configuration Wizard appears. Click Next, and then click on the I Understand button to proceed to the next wizard screen.
  5. On the Create Or Join A Cluster wizard screen, select The First Node In The Cluster, and then click Next.
  6. On the Cluster Name wizard screen, type BLUESKY-CLUST as the name of the cluster and click Next.
  7. On the Select An Account wizard screen, type Administrator under User Name and password under Password. Make sure that BLUESKY-INC-10 is displayed under Domain, and then click Next.
  8. If the external disks are not displayed under Managed Disks, select them and click Add. Click Next.
  9. On the Cluster File Storage wizard screen, specify disk S under Disks, and then click Next. Click Next again.
  10. On the Network Connections wizard screen, select both the Enable This Network For Cluster Use and All Communications check boxes if BLUESKY-ND1 and BLUESKY-ND2 only have one network card each for both public and private network use. Click Next to use the network for data and for cluster communication.
  11. Under Cluster IP Address, type 192.168.1.140 as the cluster IP address, with a Subnet Mask of 255.255.255.0, and then click Next.
  12. To complete the Cluster service setup, click Finish.
  13. A Cluster Service Configuration Wizard message box appears informing you that the Cluster service has started successfully. Click OK to let the Windows Components Wizard finish setting up the components. Click Finish one more time.
  14. Start Cluster Administrator from the Administrative Tools program group. In the Cluster Administrator window, open the Groups container. Verify that two resource groups exist, one for each physical disk.
  15. Un-pause BLUESKY-ND1 to boot Windows 2000 Server. Log on as Administrator and verify that the shared disks are recognized.
  16. Click Start, point to Settings, and then click Control Panel. Double-click Add/Remove Programs, and then click on Remove Programs Components. Select the Cluster Service check box, and then click Next. If prompted, insert the Windows 2000 Advanced Server CD in the CD-ROM drive.
  17. On the welcome screen of the Cluster Service Configuration Wizard, click Next, click on the I Understand button, and then click Next again.
  18. On the Create Or Join Cluster wizard screen, select The Second Or Next Node In The Cluster, and then click Next.
  19. When prompted, type BLUESKY-CLUSTER as the cluster name, and then click Next.
  20. If you have only one network card, a message box will appear to inform you about the configuration. Click OK. After that, on the Select An Account wizard screen, under Password, type password, and then click Next.
  21. A message box appears, informing you that you have successfully completed the Cluster Service Configuration Wizard. Click Finish and wait for the system to configure the resources.
  22. While the Cluster service is being configured, the Cluster Administrator program on BLUESKY-ND2 will show the addition and starting of BLUESKY-ND1 within the cluster.
  23. In the dialog box detailing how to administer the cluster, click OK.
  24. When the Windows Components Wizard has finished its processing, click Finish.

The Microsoft Certified Professional Program

The Microsoft Certified Professional (MCP) program provides the best method to prove your command of current Microsoft products and technologies. Microsoft, an industry leader in certification, is at the forefront of testing methodology. Our exams and corresponding certifications are developed to validate your mastery of critical competencies as you design and develop, or implement and support, solutions with Microsoft products and technologies. Computer professionals who become Microsoft certified are recognized as experts and are sought after industrywide.

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Microsoft Certification Benefits

Microsoft certification, one of the most comprehensive certification programs available for assessing and maintaining software-related skills, is a valuable measure of an individual s knowledge and expertise. Microsoft certification is awarded to individuals who have successfully demonstrated their ability to perform specific tasks and implement solutions with Microsoft products. Not only does this provide an objective measure for employers to consider; it also provides guidance for what an individual should know to be proficient. As with any skills-assessment and benchmarking measure, certification brings a variety of benefits: to the individual, and to employers and organizations.

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As a Microsoft Certified Professional, you receive many benefits:

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Requirements for Becoming a Microsoft Certified Professional

The certification requirements differ for each certification and are specific to the products and job functions addressed by the certification.

To become a Microsoft Certified Professional, you must pass rigorous certification exams that provide a valid and reliable measure of technical proficiency and expertise. These exams are designed to test your expertise and ability to perform a role or task with a product, and are developed with the input of professionals in the industry. Questions in the exams reflect how Microsoft products are used in actual organizations, giving them real-world relevance.

Microsoft Certified Product Specialists are required to pass one operating system exam. Candidates may pass additional Microsoft certification exams to further qualify their skills with Microsoft BackOffice products, development tools, or desktop applications.

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Microsoft Certified Systems Engineers + Internet specialists are required to pass seven operating system exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.

Microsoft Certified Database Administrators are required to pass three core exams and one elective exam that provide a valid and reliable measure of technical proficiency and expertise.

Microsoft Certified Solution Developers are required to pass two core Microsoft Windows operating system technology exams and two BackOffice technology elective exams.

Microsoft Certified Trainers are required to meet instructional and technical requirements specific to each Microsoft Official Curriculum course they are certified to deliver. In the United States and Canada, call Microsoft at (800) 636-7544 for more information on becoming a Microsoft Certified Trainer or visit http://www.microsoft.com/train_cert/mct/. Outside the United States and Canada, contact your local Microsoft subsidiary.

Technical Training for Computer Professionals

Technical training is available in a variety of ways, with self-paced training, online instruction, or instructor-led classes available at thousands of locations worldwide.

Self-Paced Training

For motivated learners who are ready for the challenge, self-paced instruction is the most flexible, cost-effective way to increase your knowledge and skills.

A full line of self-paced print and computer-based training materials is available direct from the source—Microsoft Press. Microsoft Official Curriculum courseware kits from Microsoft Press are designed for advanced computer system professionals and are available from Microsoft Press and the Microsoft Developer Division. Self-paced training kits from Microsoft Press feature print-based instructional materials, along with CD-ROM based product software, multimedia presentations, lab exercises, and practice files. The Mastering Series provides in-depth, interactive training on CD-ROM for experienced developers. Both are great ways to prepare for MCP exams.

Online Training

For a more flexible alternative to instructor-led classes, turn to online instruction. It s as near as the Internet and it s ready whenever you are. Learn at your own pace and on your own schedule in a virtual classroom, often with easy access to an online instructor. Without ever leaving your desk, you can gain the expertise you need. Online instruction covers a variety of Microsoft products and technologies. It includes options ranging from Microsoft Official Curriculum to choices available nowhere else. It s training on demand, with access to learning resources 24 hours a day. Online training is available through Microsoft Certified Technical Education Centers.

Microsoft Certified Technical Education Centers

Microsoft Certified Technical Education Centers (CTECs) are the best source for instructor-led training that can help you prepare to become a Microsoft Certified Professional. The Microsoft CTEC program is a worldwide network of qualified technical training organizations that provide authorized delivery of Microsoft Official Curriculum courses by Microsoft Certified Trainers to computer professionals.

For a listing of CTEC locations in the United States and Canada, visit http://www.microsoft.com/CTEC/default.htm.

Technical Support

Every effort has been made to ensure the accuracy of this book and the contents of the companion disc. If you have comments, questions, or ideas regarding this book or the CD, please send them to Microsoft Press using either of the following methods:

E-mail:

TKINPUT@MICROSOFT.COM

Postal Mail:

Microsoft Press
Attn: MCSE Training Kit—Microsoft Exchange 2000 Server Implementation
and Administration Editor
One Microsoft Way
Redmond, WA 98052-6399

Microsoft Press provides corrections for books through the World Wide Web at the following address:

http://mspress.microsoft.com/support/

Please note that product support is not offered through the above mail addresses. For further information regarding Microsoft software support options, please connect to http://www.microsoft.com/support/ or call Microsoft Support Network Sales at (800) 936-3500.

Evaluation Edition Software Support

The Evaluation Edition of Microsoft Exchange 2000 Server included with this book is unsupported by both Microsoft and Microsoft Press, and should not be used on a primary work computer. For online support information relating to the full version of Microsoft Exchange 2000 Server that might also apply to the Evaluation Edition, you can connect to

http://support.microsoft.com/

For information about ordering the full version of any Microsoft software, please call Microsoft Sales at (800) 426-9400 or visit www.microsoft.com. Information about any issues relating to the use of this Evaluation Edition with this training kit is posted to the Support section of the Microsoft Press Web site (http://mspress.microsoft.com/support/).



MCSE Training Kit Exam 70-224(c) Microsoft Exchange 2000 Server Implementation and Administration
MCSE Training Kit Exam 70-224(c) Microsoft Exchange 2000 Server Implementation and Administration
ISBN: N/A
EAN: N/A
Year: 2001
Pages: 186

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