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Peoplesoft Enterprise Resource Planning software, 40-41
perceived loss, 254-256
performance
financial, see financial performance
management, 5-6
measurement of, see Balanced Scorecard
permanency of change, 107, 108
physical assets, 208
pioneer stage, 133, 134
Porter, Michael E., 116, 120
Porter Model, 5, 114, 116-131
buyer bargaining power in, 127-128
rivalry in, 116-121
substitute products in, 128
supplier bargaining power in, 127
threat to entry in, 120, 122-126
as value driver, 128-131
post-sale services, 135, 137
power, perceived loss of, 254-256
prediction, see regression analysis
prices
and bargaining power, 127-128
and competition, 118-120
identifying risks related to, 107, 109
and inflation/deflation, 102
see also market value
probabilities, 247
process maps, 172-175
product introduction time, 25
production, 135, 137
productivity
in Balanced Scorecard model, 133, 134
and market demand, 98, 99
measurements of, 150
outsourcing and gaps in, 55-56
product life cycle, 86
product line expansion, 41
products
differentiation of, 124
rivalry and type of, 118-119
substitute, 128
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