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labor
reducing costs of, 83-84
as resource, 103-105
land, 103-105
Lands' End, 131
leadership (of initiative team), 257
learning and growth quadrant (Balanced Scorecard), 137-139
leverage, financial, 155, 156
liabilities, 215
licensing, 126
line activities, 175
linear regression analysis, 190-191, see also regression analysis
loan approval systems
and buyers' bargaining power, 127-128
efficient resource consumption in, 86-87
electronic, 74
labor costs with, 83-84
reengineering of, 79-82
look-backs, 257-258
loss, perceived, 254-256
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