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independent variables, 188, see also regression analysis
industry life cycle, 133-135
industry risk, 41
inflation, 102
information system capabilities, 137-139
information technology (IT), 62-76
adoption rate for, 73-74
and BPR, 71-72, 78
building blocks of, 64-66
channel cannibalization with, 72-73
competitive intelligence creation through, 67-69
definition of, 64
efficiency improvements with, 69-72
and experience with technology, 74-75
infrastructure for, 64-65
obsolescence in, 75
outsourcing of, 50, 52
rationale for, 66-72
revenue enhancement with, 67
risks of, 72-75
initiative team, 257
innovation, 135, 137
intangible assets, 208
integration, competitive, 33-36
intellectual capital, 66
intelligence
competitive, 23-24, 67-69
strategic, 179
interactive effects, 146-147
interest rates, 103, 215-216
internal business process quadrant (Balanced Scorecard), 135, 137
internal Strategic Alternatives, 61-92
BPR as, 76-92
IT as, 63-76
International Benchmarking Clearing House, 176
intrinsic value, 7, 13, 203-204
as business goal, 253
creating, 13-14
drivers of, 151
equation for, 19, 204
superiority of, as measure, 19-20
see also valuation filter
investment
costs of, 25, 26, 208
risk with, 41, 43
in technology, 63
IT, see information technology
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