Business Requirements Document for InfoTec, Inc.

In this scenario, you are a consultant employed by ServersRUs, Inc., a network-consulting firm that specializes in the deployment of Novell products. InfoTec, Inc. has hired ServersRUs to implement NNLS companywide . Being an experienced consultant, you're going to model this deployment in a lab environment on a single Linux server before attempting it on the production network.

About InfoTec, Inc.

InfoTec, Inc. specializes in the production of infomercials for late-night and weekend television spots. It provides a complete suite of solutions for its clients , including the following:

• Market analysis

• Customer focus groups

• Pre-production planning

• Script development

• Video production

• Post-production

• Broadcast and cable spot placement

• Order fulfillment

InfoTec, Inc. owns a single suite of offices in Lexington Park, Maryland. To service its clients, InfoTec employs a very large mobile sales force. Sales representatives work onsite with clients to help them through the initial stages of the product cycle. Video production is done in a studio owned by InfoTec or at a rented studio near the client.

Post-production occurs in InfoTec's extensive editing bay in its office suite. All spot placement and order fulfillment functions also take place in InfoTec's office suite.

InfoTec employs 800 individuals. InfoTec's top-level organizational chart is shown in Figure 12.1.

Figure 12.1. InfoTec, Inc. organizational chart.

The requirements of the project are listed in Table 12.1

Table 12.1. InfoTec, Inc. NNLS Deployment Business Requirements

SPECIFICATION	DETAILS
SLES 8 Server Name	InfoTec-1
Static IP Address	Use an appropriate IP address, subnet mask, and default router address for your network.
DNS Server Address	Your server's IP address.
Server Software	The InfoTec-1 server should have the following applications deployed prior to deploying NNSL: OpenSLP ” InfoTec-1 should be configured as a DA servicing the InfoTecScope scope. named ” InfoTec-1 should be configured to be a DNS server resolving for the InfoTec.com zone. An A record and an NS record should be created for InfoTec-1. Mozilla 1.5 or later . NTP ” An NTP package should be installed on InfoTec-1 and configured to synchronize time with a public NTP server on the Internet.
eDirectory Tree Name	InfoTec-Tree
Top-level Container in the Tree	O=InfoTec
Admin Name and Context	.CN=admin.O=InfoTec
Server Context	.OU=IS.O=InfoTec
eDirectory Structure	Organize your eDirectory tree according to function. Create an organizational unit for each of the following functional groups in the company: Information Systems Sales Marketing Management Pre-Production Video Production Post-Production Order Fulfillment Be sure to use short, easy-to-remember organizational unit names or abbreviations for these groups. Be sure to run an eDirectory health-check after the tree is initially installed.
eDirectory User Accounts	Input the user accounts shown in Table 12.2. Reporting relationships should be configured for each user object according to the chart in Figure 12.1.
Red Carpet Updates	Red Carpet should be deployed to download NNLS updates.
eGuide	eGuide should be deployed and configured to display the following user information: Company Manager Direct Reports Employee Number Fax Number Telephone Number eGuide should also be configured to search on the telephone number and department attributes in addition to the default searchable attributes.
Linux User Management	The following LUM tasks should be completed: LUM should be enabled on the system. Each organizational unit should have a LUM-enabled group object in the tree. Each user in a given container should be a member of the respective LUM group. Each user in the tree should be LUM enabled. Each user in the tree should have a home directory created using LUM in the /home directory of your server. Each LUM user object should be configured to use the bash shell.
DirXML	InfoTec, Inc. uses a legacy employee management application and has no plans to migrate to a new package at this time. This application can be configured to export and import employee data to and from comma-separated text files. You need to configure DirXML to import and export data to and from a CSV file. eDirectory should be configured as the authoritative data source. All employee data in the external application will need to be rebuilt from eDirectory data, so be sure to export all users from the tree after the driver has been initially started.
iFolder	Configure iFolder according to the following parameters: Every user should be iFolder enabled and have an iFolder account. Each user account should have a quota of 300MB of storage space. Encryption should be enabled for all users. Users must not be able to turn this feature off. Users must not be able to save passwords and pass phrases in the client. The network administrator should be able to recover a forgotten pass phrase. iFolder must automatically sync data. Users must not be able to turn this feature off, except for GVanAlfen, who will need to be able turn this feature off and on as needed. Each user workstation must have the iFolder client installed. iFolder must be configured to save a log in the /var/opt/novell/ifolder/DocumentRoot/logs directory.
Samba	Configure Samba according to the following specifications: Each user should be Samba enabled. The Samba server should be configured to participate in the InfoTecWorkgroup workgroup. Each user's home directory should have a Samba share. Only the given user should have access to his or her share. Each functional organization should have a directory in /var . Each of these directories should have a Samba share configured for them. Only users in a given container should have access to the associated share.
NetStorage	Configure NetStorage according to the following parameters: Each Samba share for each functional organization should have a Storage Location object created for it. A Storage Location List should be created for each Storage Location object that allows only users in the associated container to access it.
iPrint	Configure iPrint according to the following parameters: Every user workstation should have the iPrint client installed. A location-based printing map should be created for the Lexington Park, Maryland office suite, with each network printer displayed on it. Drivers for Windows 2000 and Windows XP should be uploaded for each printer.
NetMail	Configure NetMail according to the following specifications: All users in the tree must have an email account. NetMail must support IMAP and POP3 email! clients as well as provide a web-based email interface. Users must be able to search the eDirectory tree for user email addresses, regardless of whether they are using a workstation email client or NetMail's web-based email interface. Messages from spam.com must not be allowed into the system. NetMail must be configured to use English as the default language. NetMail must be configured to use the Eastern time zone. All users will use the WebAccess template, except for Mike Huffman, who wants to use the WebMail template. Messages larger than 5MB must not be allowed. Because Mike Huffman is frequently away from his desk, he needs an autoresponse configured that directs senders to contact his administrative assistant.
Virtual Office	Configure Virtual Office using the following specifications: The company info field on the users' home page needs to reflect the services provided by InfoTec, Inc. Virtual Office must be configured to use the NetStorage, iPrint, eGuide, and NetMail services on the same NNLS server. Virtual Office must be configured to use the NetMail server for email notifications. Only members of management are to be allowed to create virtual teams . Each functional unit in the company needs a virtual team created, named after the given organization. For example, Information Systems needs a virtual team named Information Systems Team. Because the users are new to NNLS, you need to create the initial teams. The head of each organization needs to be made the owner of his or her team. All users in a given organization are to be members of their respective teams. Each team needs to have an appointment scheduled for all team members to train them on Virtual Office.

The users you need to create in the InfoTec, Inc. company tree are shown in Table 12.2.

Table 12.2. InfoTec, Inc. Employees

EMPLOYEE	ATTRIBUTE	VALUE
MHuffman	First Name Last Name Title Location Department Telephone Fax Email Address	Mike Huffman CEO Lexington Park, MD Management 555-555-5551 555-555-5552 [e-mail]
MIreland	First Name Last Name Title Location Department Telephone Fax Email Address	Mary Ireland Administrative Assistant Lexington Park, MD Management 555-555-5553 555-555-5552 [e-mail]
BJohnson	First Name Last Name Title Location Department Telephone Fax Email Address	Brian Johnson Vice-President Lexington Park, MD Management 555-555-5554 555-555-5552 [e-mail]
LMCCarter	First Name Last Name Title Location Department Telephone Fax Email Address	Lyn McCarter Vice-President Lexington Park, MD Management 555-555-5555 555-555-5552 [e-mail]
JThatcher	First Name Last Name Title Location Department Telephone Fax Email Address	John Thatcher Director of Marketing Lexington Park, MD Marketing 555-555-5556 555-555-5552 [e-mail]
MSteele	First Name Last Name Title Location Department Telephone Fax Email Address	Mark Steele Marketing Specialist Lexington Park, MD Marketing 555-555-5557 555-555-5552 [e-mail]
AArdnt	First Name Last Name Title Location Department Telephone Fax Email Address	Amy Ardnt Director of Pre-Production Lexington Park, MD Pre-Production 555-555-5558 555-555-5552 [e-mail]
SRodgers	First Name Last Name Title Location Department Telephone Fax Email Address	Sean Rodgers Pre-Production Specialist Lexington Park, MD Pre-Production 555-555-5559 555-555-5552 [e-mail]
CJenkins	First Name Last Name Title Location Department Telephone Fax Email Address	Craig Jenkins Director of Video Production Lexington Park, MD Video Production 555-555-5510 555-555-5552 [e-mail]
AGresko	First Name Last Name Title Location Department Telephone Fax Email Address	Aaron Gresko Video Production Specialist Lexington Park, MD Video Production 555-555-5511 555-555-5552 [e-mail]
JCarr	First Name Last Name Title Location Department Telephone Fax Email Address	Jason Carr Director of Post-Production Lexington Park, MD Post-Production 555-555-5512 555-555-5552 [e-mail]
JLeckie	First Name Last Name Title Location Department Telephone Fax Email Address	Jason Leckie Editor Lexington Park, MD Post-Production 555-555-5513 555-555-5552 [e-mail]
STolman	First Name Last Name Title Location Department Telephone Fax Email Address	Sid Tolman Director of Sales Lexington Park, MD Sales 555-555-5514 555-555-5552 [e-mail]
THendricks	First Name Last Name Title Location Department Telephone Fax Email Address	Ty Hendricks Sales Representative Lexington Park, MD Sales 555-555-5515 555-555-5552 [e-mail]
KRitter	First Name Last Name Title Location Department Telephone Fax Email Address	Kellie Ritter Director of Order Fulfillment Lexington Park, MD Order Fulfillment 555-555-5516 555-555-5552 [e-mail]
LGardner	First Name Last Name Title Location Department Telephone Fax Email Address	Leslie Gardner Shipping Clerk Lexington Park, MD Order Fulfillment 555-555-5517 555-555-5552 [e-mail]
GVanAlfen	First Name Last Name Title Location Department Telephone Fax Email Address	Greg VanAlfen Director of Information Systems Lexington Park, MD Information Systems 555-555-5518 555-555-5552 [e-mail]
MJensen	First Name Last Name Title Location Department Telephone Fax Email Address	Michael Jensen Network Administrator Lexington Park, MD Information Systems 555-555-5519 555-555-5552 [e-mail]

As stated earlier, you need to be able to implement this system without needing to refer to this book to do it. If you need to refer to the book to complete the process, you're not ready for your CLE exam. If you can complete the deployment without any reference material or assistance, good for you! You're about as prepared as you can be for the exam.

Be aware, however, that being able to compete this scenario is no guarantee that you will pass the CLE exam. The actual scenarios are carefully guarded secrets at Novell. There's always a chance the scenario writers will throw in a quirky twist that none of us can foresee. Therefore, once you've mastered this scenario, you may want to come up with a scenario of your own and practice deploying it.

Also be aware that the scenario designers at Novell assume that you have an LPI Level 1 skill set. They may ask you to configure server parameters from the shell prompt. Be sure you're up on your Linux skills!

In case you haven't noticed, the key to passing your CLE exam is extensive practice. It's much like a football game. If you show up for the big game having only read about the sport, it's very unlikely you will win. However, if you've practiced yourself to the brink of exhaustion well before the game, your chances are much better.

Succeeding in the CLE Practicum works the same way. Conceptual knowledge alone won't cut it. You must know the system intimately, and the only way you can do that is to practice, practice, practice.

Let's review what you learned in this chapter.