Index R

[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [R] [S] [T] [U] [V] [W]

RAD  
Rapid application development   2nd  
Record keeping   2nd  
Request for Proposal  
Requirements
       Account management  
       Budget  
       Business rules  
       Case Creation  
       Collaboration  
       Contact management  
       Cross-functional  
       Customer satisfaction survey  
       Defect tracking  
       Disconnected usage  
       Escalation  
       Field service  
       Forecasting tools  
       Functional  
       Gathering  
       History trail  
       How detailed?  
       Implementation   2nd   3rd  
       Maintenance  
       Marketing automation  
       Opportunity management  
       Ranking  
       SFA  
       Support tracking  
       Technical  
       Tool   2nd   3rd  
       Vendor  
       Why create them?  
       Workflow support  
Requirements\
       Budget  
       Functional  
       Implementation  
       Maintenance  
       Technical  
       Vendor  
Resources
       Large project  
       Medium project  
       Simple project   2nd  
       Team  
RFP
       Alternative  
       Benefits  
       Definition  
       Sample  
       Streamlined process  
       Weaknesses  
ROI
       Benefits  
       For customer portals  
       In reference checks  
       Internal rate of return  
       Payback period  
       Preparing a ROI analysis  
       Realistic?  
Rollout
       Definition  
       Strategies  
       Success factors  
Routing  
Rule