Terms you'll need to understand
System Monitor
Recovery Console
Safe Mode
System State
Last Known Good Configuration
Emergency Repair Disk (ERD)
Performance MMC
Techniques you'll need to master
Managing processes using Task Manager
Starting, stopping, and assigning priorities to processes
Monitoring system performance using the Performance tool
Backing up and recovering user data using Windows 2000 Backup
Backing up and recovering System State data
Using Safe Mode
Installing and using the Recovery Console