Lee is a project leader working in a system group that has implemented a metrics program. As part of this program, she has been given a predetermined productivity factor measured in function points per month per team member that she is expected to achieve. Due to a number of external and internal factors, Lee's team does not meet the desired productivity for a month. Recognizing that this will mean a reprimand from her managers and that her remuneration package may be affected, she adjusts the figures to meet the required productivity. |