| 1. | "IP Telephony & Business Applications Productivity Session," Cisco Technical Symposium 2004, Brantz Myers, October 5, 2004, Toronto. | | 2. | "Cisco IP Telephony Solution Reference Network Design (SRND)," Cisco CallManager Release 4.0, November 2004, http://www.cisco.com/go/srnd. | | 3. | Ibid. | | 4. | Hutton and Ranjbar, CCDP Self Study: Designing Cisco Network Architectures (ARCH), Indianapolis, Cisco Press, 2005. | | 5. | Teare, CCDA Self Study: Designing for Cisco Internetwork Solutions (DESGN), Indianapolis, Cisco Press, 2004. | | 6. | Ibid. | | 7. | "Cisco IP Telephony Solution Reference Network Design (SRND)," Cisco CallManager Release 4.0, November 2004, http://www.cisco.com/go/srnd. | | 8. | Teare, CCDA Self Study: Designing for Cisco Internetwork Solutions (DESGN), Indianapolis, Cisco Press, 2004. | | 9. | "Cisco IP Telephony Solution Reference Network Design (SRND)," Cisco CallManager Release 4.0, November 2004, http://www.cisco.com/go/srnd. | | 10. | Ibid. | | 11. | Paquet and Saxe, The Business Case for Network Security: Advocacy, Governance, and ROI, Indianapolis, Cisco Press, 2004, Chapter 8. |
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