Appendix A. Job Descriptions

Appendix A. Job Descriptions

A.1 Account Manager

A.2 Oracle System Administrator (OSA)

A.3 System Administrator (SA)

A.4 Database Administrator (DBA)

A.5 Network Specialist (NS)

A.6 Operational Manager (Ops Mgr)

A.7 Customer Services Manager (CS Mgr)



IT Services Costs, Metrics, Benchmarking and Marketing
IT Services: Costs, Metrics, Benchmarking and Marketing (paperback) (Enterprise Computing Series)
ISBN: 0132621959
EAN: 2147483647
Year: 2000
Pages: 93

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