Chapter 12. Lessons LearnedKey Messages

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Chapter 12. Lessons Learned”Key Messages

12.1 Overview

12.2 Processes

12.3 People

12.4 Communication

12.5 Technology


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IT Services Costs, Metrics, Benchmarking and Marketing
IT Services: Costs, Metrics, Benchmarking and Marketing (paperback) (Enterprise Computing Series)
ISBN: 0132621959
EAN: 2147483647
Year: 2000
Pages: 93
Authors: Anthony Tardugno, Thomas DiPasquale, Robert Matthews
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