Chapter 12. Lessons LearnedKey Messages
Chapter 12. Lessons Learned”Key Messages
12.1 Overview
12.2 Processes
12.3 People
12.4 Communication
12.5 Technology
IT Services: Costs, Metrics, Benchmarking and Marketing (paperback) (Enterprise Computing Series)
ISBN: 0132621959
EAN: 2147483647
EAN: 2147483647
Year: 2000
Pages: 93
Pages: 93
- Structures, Processes and Relational Mechanisms for IT Governance
- A View on Knowledge Management: Utilizing a Balanced Scorecard Methodology for Analyzing Knowledge Metrics
- Measuring ROI in E-Commerce Applications: Analysis to Action
- Technical Issues Related to IT Governance Tactics: Product Metrics, Measurements and Process Control
- Governing Information Technology Through COBIT