Chapter 6: Using Public Folders

Overview

Chapter 5, ‚“Creating and Managing Exchange Recipients, ‚½ covered the creation and management of three of the four basic types of recipients in Exchange Server 2003: users, groups, and contacts.

This chapter explores the fourth type of recipient: public folders. Public folders are one of the most important objects in an Exchange environment. They are a key element in the creation of folder-based applications, such as bulletin boards , discussion groups, help desks, and many others. Public folders allow multiple users to share and collaborate on information. In this chapter, you will learn to do the following:

• Create public folders

• Configure public folders

• Use public folders

• Manage public folders