Introduction

E-mail is a popular and effective communication tool. People are using e-mail to conduct business transactions and to keep in touch with others around the corner and around the world. Keeping track of important messages or managing related messages can be critical to the success of your business.

If you use e-mail to communicate on a daily basis, the number of e-mail messages you send can be matched or exceeded by those you receive. You need to be able to manage your e-mail, just as you manage the files you created.

Microsoft Office Outlook 2003 provides a variety of tools to help you track, organize, and manage your e-mail easily and efficiently . Outlook also provides tools to help you deal with unsolicited and unwarranted junk mail and to make sure that your messages are secure.