It means this book has been approved by the Microsoft Office Specialist program to be certified courseware for learning Microsoft Office Outlook 2003 and preparing for the certification exam. This book will prepare you fully for the Microsoft Office Specialist exam at the specialist level for Microsoft Office Outlook. Each certification level has a set of objectives, which are organized into broader skill sets. Throughout this book, content that pertains to a Microsoft Office Specialist objective is identified with the Microsoft Office Specialist logo and objective number below the title of the topic: Outlook 2003 Specialist Objectives Objective | Skill | Page | OL03S-1 | Messaging | | OL03S-1-1 | Originate and respond to e-mail and instant messages | 26-27, 29, 48-49, 60, 88-89 | | OL03S-1-2 | Attach files to items | 34-35, 91 | | OL03S-1-3 | Create and modify a personal signature for messages | 37-39, 123 | | OL03S-1-4 | Modify e-mail message settings and delivery options | 32-33, 41, 44-45, 74, 284, 290 | | OL03S-1-5 | Create and edit contacts | 86, 116-117 | | OL03S-1-6 | Accept, decline, and delegate tasks | 182-183 | OL03S-2 | Scheduling | | OL03S-2-1 | Create and modify appointments, meetings, and events | 142-145, 164-165 | | OL03S-2-2 | Update, cancel, and respond to meeting requests | 166-169 | | OL03S-2-3 | Customize Calendar settings | 140-141 | | OL03S-2-4 | Create, modify, and assign tasks | 173, 182-183 | OL03S-3 | Organizing | | OL03S-3-1 | Create and modify distribution lists | 28 | | OL03S-3-2 | Link contacts to other items | 125 | | OL03S-3-3 | Create and modify notes | 189 | | OL03S-3-4 | Organize items | 50, 58, 60-61, 64-65, 119, 175 | | OL03S-3-5 | Organize items using Folders | ?62-63, 68 | | OL03S-3-6 | Search for items | 59, 66-67, 115 | | OL03S-3-7 | Save items in different file formats | 69, 194-195 | | OL03S-3-8 | Assign items to categories | 121, 150-151 | | OL03S-3-9 | Preview and print items | 52-53, 132, 158-159, 208 | | |