Tracking Activities with Contacts

A powerful feature in Outlook is the ability to track your activities associated with each contact. You can create a journal entry to track the length of time you spend dealing with a contact, and you can take notes during this entry. You can also schedule meetings with a contact and assign tasks to a contact. All journal entries, meetings, and tasks associated with a contact appear on the Activities tab in the Contact window. Journal entries are handy for tracking the amount of time you spend dealing with a contact, and for taking notes about that contact.

Create a Journal Entry for a Contact

Click the contact to select it.

Click the Actions menu, and then click New Journal Entry For Contact.

TIMESAVER Right-click the contact, and then click New Journal Entry For Contact on the shortcut menu.

Click the Start Timer button to start the timer.

Type notes about the contact.

Click the Pause Timer button to stop the timer.

Click the Save And Close button.

Did You Know?

You can automatically record journal entries for a contact . To automatically record journal entries for a contact, click the Tools menu, click Options, and then click the Journal Options button. In the Automatically Record These Items list, select the check boxes next to those items you want to record automatically. In the For These Contacts list, select the check boxes next to those contacts for whom you want to record the selected items.