Acknowledgments

This book would not have been possible without the dedication of many friends , CCIEs, and other professionals. First and foremost, I would like to thank the team at Cisco Press for their never-ending encouragement over the past two years. I especially would like to thank John Kane for his belief in me and for bringing the project to fruition. I would also like to thank Amy Lewis for her cheerful support and guidance over the past two years . I would like to acknowledge Chris Cleveland as well, one of the best developmental editors anyone could hope to work with. If you look through your favorite Cisco Press books, these names are a common thread. It was my honor to be on the same team as you three.

I would also like to thank the CCIEs that joined the team as contributory authors, adding valuable field experience in the areas of voice, ISDN, and ATM: Eric Sandberg, Dan Keller, and Galina Diker Pildush for their contributions of the voice, ISDN, and ATM chapters, respectively. I would also like to thank the CCIEs who were technical editors; their input and help was invaluable. Special thanks go to Bill Kern, Sze Jee Wong, John Tiso, and Mike Reid. Without all of your help, this book would not have been possible.

I would especially like to thank my past and present coworkers and management at Comdisco Inc. for all of their support in ways too numerous to mention.

Thanks to my mom and dad for buying me my first computer and all those video games 20 years ago, sending me down the great path of technology, and standing behind me the whole time.

Finally, I would like to thank the good Lord Jesus for giving me strength and always being there.