Index_M

M

Management Commitment (Section 5.1 GCQMS manual), 306–8

business objectives, 307–8

communication of quality policy, 308

mission, 307

profile, 306–7

vision, 307

See also GCQMS manual

Management Review (Section 5.6 GCQMS manual), 316–17

inputs, 316

joint software, 317

outputs, 316–17

quarterly, 316

supplementary, 317

See also GCQMS manual

Mandated standards and codes requirement, 188–89

defined, 188

list, 189

Mandatory documents, 35, 42–43

procedures as, 163–64

quality manual as, 49–54

quality objectives statements as, 51

quality policy statement as, 51

records as, 170–74

SHALL analysis, 179–80

See also Documentation; Documents

Mandatory requirements, 181–85

consumer complaints as, 187

effective implementation, 185–86

global, 279–83

interface issues, 184–85

job descriptions, 184

mandated standards and codes, 188–89

organizational, 181–85

from registrar, 181

registrar-mandated factored items, 187–88

responsibility and authority, 182–83

special, 187–88

See also Requirements

Manual configurations, 91–92, 123–29

comparison, 128–29

integrated, 126–29

stand-alone, 123–26

See also Quality manual

Measurement, Analysis, and Improvement (Section 8 GCQMS manual), 337–47

analysis and data, 344

control of nonconforming product, 343–44

general, 337

improvement, 344–47

monitoring and measurement, 338–43

See also GCQMS manual

Metrics

business, visibility of, 63

example, 53

quality objective, 53, 54, 239

Wolf TL, Inc., 64

Monitoring and Measurement (Section 8.2 GCQMS manual), 338–43

customer satisfaction, 338–39

internal audit, 339–40

of processes, 341

of products, 341–42

See also GCQMS manual

Monitoring and Measuring Devices Control (Section 7.6 GCQMS manual), 335–37

calibration, 336

conditions, 337

control responsibility, 336

invalidation, 337

measurement uncertainty, 336

protocol, 335–36

records, 336

safeguarding, 337

standards, 336–37

subcontractors, 337

technical data, 336

testing/hardware, 336

testing/software, 336

Multidivisional manuals, 129–32

example of labels, 130–31

possible configuration, 131

summary and conclusion, 131–32

See also Quality manual

Multilevel quality objectives, 206–7