Negotiate and Win - Proven Strategies from the NYPD s Top Hostage Negotiator

Dominick J. Misino
with Jim DeFelice

McGraw-Hill

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Copyright 2004 by Dominick J. Misino and Jim DeFelice. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

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ISBN 0-07-142803-8

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This book is printed on recycled, acid-free paper containing a minimum of 50% recycled, de-inked fiber.

About the Author

Dominick J. Misino is the former primary negotiator for the New York City Police Department. In 1993 he negotiated a nonviolent end to the dramatic hijacking of Lufthansa Flight 592. An internationally recognized expert on business negotiation, he has been featured in the Harvard Business Review and on CNN and Good Morning America, among other nationally televised programs. He can be reached through his Web site at www.hostagenegotiation.com.