Index_O


O

Objectivity, 17

Open-ended questions to keep conversations going, 83

Outs:

when to take, 161

deciding on, 45–46




Negotiate and Win. Proven Strategies from the NYPD's Top Hostage Negotiator
Negotiate and Win: Proven Strategies from the NYPDs Top Hostage Negotiator
ISBN: 0071737774
EAN: 2147483647
Year: 2003
Pages: 180

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