A Change In Tactics


Sane people who use insane tactics as part of their shtick usually will drop those tactics when they realize they’re not working. Outrageous behavior and demands have a tendency to disintegrate when it becomes obvious that the real goal is obtainable without them.

Again, you’re not out to fix the person’s head, just to make a deal. That’s where the focus of the negotiations should be.




Negotiate and Win. Proven Strategies from the NYPD's Top Hostage Negotiator
Negotiate and Win: Proven Strategies from the NYPDs Top Hostage Negotiator
ISBN: 0071737774
EAN: 2147483647
Year: 2003
Pages: 180

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