Troubleshooting

The Digital Camera Is Not Recognized by iPhoto

When I connect a digital camera to my Mac, iPhoto doesn't recognize the camera, so I can't download images.

This situation occurs when Mac OS X does not support the camera you are using, most likely because your camera does not use PTP. In this case, you can obtain Mac OS Xcompatible software for your camera and use that to download images. If your camera does not support PTP, you must use its own software to download images.

In some rare cases, a cable or hardware problem might exist. Use the Apple System Profiler to ensure that your Mac is capable of communicating with the camera.

To learn how to use the System Profiler, p. 1050.