industry
external uncertainty and, 7-8
maturity of, 8
infrastructure, see operational project management infrastructure
innovation, integrating process and, 194-196
interactivity management, 76-77
internal uncertainty
in agile portfolio management, 171-172
with classic project management methods, 24
company maturity and, 6
defined, 4
nature of, 4-6
see also risk management
interpersonal skills
interactivity management and, 76-77
network initiation skills and, 89-93
of project manager, 74-77, 81
of project team members, 87-89
relationships with stakeholders and, 74-75
issues
in Operational PM Infrastructure Workflow, 168
tracking process for, 209-213