Receiving Payment

When you receive payment from a buyer, you want to update Selling Manager to reflect the payment, and to enter the buyer's shipping information. If a buyer pays via PayPal, this information is entered automatically. If the buyer pays by any other method (and doesn't go through the full checkout process), you'll need to enter this information manually. You do this from the individual Sales Record page, as described here:

1.	On the Sold Listings page, click the Record # link for this specific auction.
2.	When the Sales Record page appears, as shown in Figure 22.5, enter the buyer's name and address into the appropriate blanks. Figure 22.5. Working with the buyer's Sales Record.
3.	Scroll to the Sales Status & Notes section, shown in Figure 22.6, and check the Payment Received On box. The current date will be automatically inserted; you can edit the date if necessary. Figure 22.6. Marking an auction item paid.
4.	Enter any other pertinent information, and then click the Save button.

Tip

If the buyer has paid with PayPal or used eBay's Checkout system, this information will be automatically entered for you. You can also cut and paste the buyer's address from an email message into the Fill In Buyer's Name and Address box, and then click the Move button to add the data into the Sales Record.

At this time you should also send the buyer a payment-received message. You can access the Email Buyer page by clicking the Email Buyer button on the Sales Record page.