Copyright

Library of Congress Cataloging-in-Publication Data

Miller, Robin, 1952-

The online rules of successful companies : the fool-proof guide to builing profits /

Robin Miller.

p. cm. -- (Financial Times Prentice Hall)

Includes index.

ISBN 0-13-066842-7

1. Electronic commerce--Management. 2. Internet industry--Management. I. Title. II.

Financial Times Prentice Hall books.

HF5548.32 .M54 2002

658.8'4--dc21 2002075287

Credits

Editorial/production supervision: Laura Burgess

Cover design director: Jerry Votta

Cover design: Nina Scuderi

Art director: Gail Cocker-Bogusz

Interior design: Maureen Eide

Manufacturing manager: Alexis R. Heydt-Long

V.P., Executive editor: Tim Moore

Editorial assistant: Allyson Kloss

Development editor: Russ Hall

Marketing manager: Bryan Gambrel

© 2003 Pearson Education, Inc.

Publishing as Financial Times Prentice Hall

Upper Saddle River, New Jersey 07458

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Dedication

This book is dedicated to my wife and to my OSDN coworkers who have all been so supportive