Haines, Stephen, on organizational systems, 47
Hale, Judith, on evaluation, 37
Hammer, Michael, on reengineering, 136–137, 138
Harless, Joe
on job aids, 92
on needs assessment, 6
Hawthorne effect, 84–85
Herbart, Johann
and content design, 163
spiral model for course design, 163–164
Hersey, Paul, on management theory, 119
hierarchy of needs (Maslow), 122–123
Hilgard, Ernest, on behaviorism and Gestalt theory, 63
Hirsch, E.D., on Dewey and progressive education, 167
Horn, Robert, on information mapping, 90
Horton, F., on knowledge management, 99
human factors, 86–87
human performance technology (HPT), 87–89, see also behaviorism; cognitivism