tacit knowledge, capture of, 97–98
task analysis, 6
Taylor, Frederick
and organizational development, 128
and performance improvement, 44
scientific management theory of, 120, 121
and Theory X, 116
teaching machines, 64
terminal objectives, 20
test scoring, objective, 32
Theory X management, 116, 118, 120, 121
Theory Y management, 116–118, 119
Thorndike, Edward, and behaviorism, 60–61
Total Quality Management (TQM), 142–143, see also reengineering
and Taylor's scientific management theory, 120
TQM, see Total Quality Management (TQM)
training
vs. education, xi
vs. learning, xi
vs. organizational development, 127
transfer, of training to the job, 30–33
Trist, Eric, and socio-technical systems, 46, 118
Tufte, Edward, on information mapping, 90