Appendix C: Common Stop Messages for Troubleshooting

Highlights

When Microsoft Windows XP Professional detects a problem from which it cannot recover, it displays a Stop message, which is a text-mode error message that reports information about the condition. Stop messages, sometimes referred to as blue screens, contain specific information that can help you diagnose and possibly resolve the problem detected by the Windows kernel. This appendix describes these Stop messages and helps you understand and interpret them.

Related Information

• For more information about troubleshooting concepts, see Troubleshooting Concepts and Strategies in this book.

• For more information about troubleshooting startup problems, see Troubleshooting Startup in this book.

• For more information about enabling, disabling, and managing devices, see Managing Devices in this book.