Microsoft Office Specialist Skill Standards

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Each Microsoft Office Specialist certification has a set of corresponding skill standards that describe areas of individual, Microsoft Office System program use. You should master each skill standard to prepare for the corresponding Microsoft Office Specialist certification exam.

 Microsoft Office Specialist   This book will fully prepare you for the Microsoft Office Specialist certification at the Specialist level. Throughout this book, content that pertains to a Microsoft Office Specialist skill standard is identified with the logo shown in the margin.

Standard	Skill	Page
OL03S-1	Messaging
OL03S-1-1	Originate and respond to e-mail and instant messages	Page 9, Page 26
OL03S-1-2	Attach files to items	Page 20, Page 173, Page 207
OL03S-1-3	Create and modify a personal signature for messages	Page 53
OL03S-1-4	Modify e-mail message settings and delivery options	Page 57
OL03S-1-5	Create and edit contacts	Page 16, 3Page 156
OL03S-1-6	Accept, decline, and delegate tasks	Page 199
OL03S-2	Scheduling
OL03S-2-1	Create and modify appointments, meetings, and events	Page 105, Page 130, Page 136
OL03S-2-2	Update, cancel, and respond to meeting requests	Page 138, Page 143
OL03S-2-3	Customize Calendar settings	Page 99, Page 117
OL03S-2-4	Create, modify, and assign tasks	Page 184, Page 189, Page 199
OL03S-3	Organizing
OL03S-3-1	Create and modify distribution lists	Page 16
OL03S-3-2	Link contacts to other items	Page 169, Page 207
OL03S-3-3	Create and modify notes	Page 205
OL03S-3-4	Organize items	Page 44, Page 50, Page 72, Page 75, Page 162, Page 193, 207
OL03S-3-5	Organize items using folders	Page 67, Page 81, Page 93
OL03S-3-6	Search for items	Page 63, Page 67
OL03S-3-7	Save items in different file formats	Page 90
OL03S-3-8	Assign items to categories	Page 111
OL03S-3-9	Preview and print items	Page 25, Page 122, Page 176

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