Windows 2000 Stop Messages

When Microsoft® Windows® 2000 detects an error condition from which it cannot recover, it generates a variety of system messages including Stop messages and hardware malfunction messages, commonly referred to as blue screen messages. Interpreting the meaning of various Stop messages and taking appropriate action to resolve the problems that generated the errors are critical skills in a production environment. In addition, it is vital that technical support personnel and power users know how to handle system hardware failure correctly. This chapter contains general information and troubleshooting tips about these types of errors as well as specific information about the twelve most common Stop messages seen by callers to Microsoft Product Support.

In This Chapter

System Messages

Stop Messages

Troubleshooting Stop Messages

Hardware Malfunction Messages

© 1985-2000 Microsoft Corporation. All rights reserved.