Six Sigma DFSS and PFSS Tools Listing
This cross-reference points to the frequently used tools DFSS (Designing for Six Sigma), PFSS (Processing for Six Sigma), or, if they are used in both:
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The widely adopted General Electric model for DFSS reflects the DMADV phases of activities that stand for Define, Measure, Analyze, Design, Verify.
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The most often applied model for PFSS reflects the DMAIC phases of activities that stand for Define, Measure, Analyze, Improve, Control.
The column before the tool number below represents how these tools are used. For example, "D" stands for DFSS, "P" stands for PFSS, "B" stands for tools are used in both, and "T" stands for Team Building or Socio-Metric tools. The letters after the hyphen signify in what phases they are frequently applied.
DFSS example: D-A, D tells the reader this tool is often used in the Analyze and/or Design activities.
PFSS example: P-A, M, C tells the reader that this tool could be used in the Analyze, Measure, or Control activities.
| 6σ | Tool Number | Class | Title | Page Number |
|---|---|---|---|---|
| B-M,I | 1 | (IG) | 5W2H Method | 1 |
| D-D,A | 2 | (IG) | 6-3-5 Method | 3 |
| P-A,l | 3 | (AT) | Action and Effect Diagram (AED) | 6 |
| P-I | 4 | (PP) | Action Plan | 8 |
| P-A,I | 5 | (AT) | Activity Analysis | 11 |
| P-A,I,M | 6 | (DC) | Activity Cost Matrix | 14 |
| P-A,M | 7 | (PP) | Activity Network Diagram | 17 |
| B-D,A | 8 | (IG) | Affinity Diagram | 20 |
| T | 9 | (IG) | Analogy and Metaphor | 23 |
| D-A,D | 10 | (AT) | Analysis of Variance | 26 |
| P-I | 11 | (IG) | Attribute Listing | 31 |
| T | 12 | (PP) | Audience Analysis | 33 |
| P-A,l | 13 | (DM) | Balance Sheet | 35 |
| P-A,M,C | 14 | (AT) | Bar Chart | 37 |
| P-A,I | 15 | (CI) | Barriers-and-Aids Analysis | 39 |
| P,M,C | 16 | (PP) | Basili Data Collection Method | 41 |
| D-D,M,V | 17 | (DC) | Benchmarking | 44 |
| P-A,D | 18 | (AT) | Block Diagram | 47 |
| P-A,M | 19 | (AT) | Box Plot | 50 |
| B-D,D | 20 | (IG) | Brainstorming | 53 |
| D-D,D | 21 | (IG) | Brainwriting Pool | 55 |
| P-A,D) | 22 | (AT) | Breakdown Tree | 58 |
| T | 23 | (TB) | Buzz Group | 61 |
| P-I, A | 24 | (DC) | Case Study | 63 |
| P-A | 25 | (AT) | Cause and Effect Diagram (CED) | 66 |
| P-A | 26 | (AT) | Cause and Effect Diagram Adding Cards (CEDAC) | 68 |
| D-D,D | 27 | (IG) | Checkerboard Method | 71 |
| P-P,A | 28 | (IG) | Checklist | 74 |
| P-M,A,C | 29 | (DC) | Checksheet | 76 |
| D-D,D | 30 | (IG) | Circle of Opportunity | 78 |
| B-D,A | 31 | (DC) | Circle Response | 81 |
| T | 32 | (TB) | Circles of Influence | 83 |
| B-A,I,V | 33 | (DC) | Circles of Knowledge | 86 |
| D-D,D | 34 | (IG) | Circumrelation | 89 |
| P-A,I | 35 | (ES) | Cluster Analysis | 92 |
| P-A,I | 36 | (ES) | Comparison Matrix | 95 |
| P-M,A,I | 37 | (AT) | Competency Gap Assessment | 98 |
| D-D,D | 38 | (DC) | Conjoint Analysis | 101 |
| B-I,V | 39 | (DM) | Consensus Decision Making | 103 |
| P-C | 40 | (AT) | Control Chart—c (Attribute) | 105 |
| P-C | 41 | (AT) | Control Chart—p (Attribute) | 109 |
| P-C | 42 | (AT) | Control Chart— | 113 |
| D-A,V | 43 | (DM) | Correlation Analysis | 117 |
| P-M | 44 | (AT) | Cost of Quality | 121 |
| B-M,I | 45 | (ES) | Cost-Benefit Analysis | 124 |
| P-D,A,I | 46 | (PP) | Countermeasures Matrix | 126 |
| D-D,A,D | 47 | (IG) | Crawford Slip Method | 128 |
| B-A,M,I,V | 48 | (ES) | Creativity Assessment | 131 |
| P-A,M | 49 | (ES) | Criteria Filtering | 134 |
| T | 50 | (IG) | Critical Dialogue | 136 |
| P-A,I | 51 | (DC) | Critical Incident | 139 |
| B-A,V | 52 | (AT) | Customer Acquisition-Defection Matrix | 141 |
| D-D,D | 53 | (DC) | Customer Needs Table | 144 |
| B-D,I,M | 54 | (AT) | Customer Satisfaction Analysis (CSA) | 146 |
| D-D,D | 55 | (DC) | Customer-First-Questions (CFQ) | 149 |
| P-A,I | 56 | (AT) | Cycle Time Flowchart | 152 |
| P-M | 57 | (DC) | Data Collection Strategy | 156 |
| P-D,A | 58 | (DM) | Decision Process Flowchart | 158 |
| P-A | 59 | (DM) | Decision Tree Diagram | 160 |
| P-I,C | 60 | (DC) | Defect Map | 164 |
| B-D,A | 61 | (ES) | Delphi Method | 166 |
| P-A,I | 62 | (CO | Deming PDSA Cycle | 169 |
| B-D,A | 63 | (AT) | Demographic Analysis | 171 |
| B-D,I | 64 | (ES) | Dendrogram | 174 |
| P-M,C | 65 | (PP) | Deployment Chart (Down-Across) | 176 |
| B-AM,C | 66 | (PP) | Descriptive Statistics | 179 |
| B-A | 67 | (PP) | Different Point of View | 183 |
| T | 68 | (PP) | Dimensions Cube | 186 |
| P-A,C | 69 | (AT) | Dot Diagram | 189 |
| B-D,D,V | 70 | (IG) | Double Reversal | 191 |
| P-A,M,C | 71 | (CI) | Events Log | 194 |
| P-A,I | 72 | (CI) | Facility Layout Diagram | 196 |
| B-D,D,I | 73 | (ES) | Factor Analysis | 199 |
| P-C,I | 74 | (CO | Failure Mode Effect Analysis (FMEA) | 202 |
| P-A,I | 75 | (AT) | Fault Tree Analysis (FrA) | 205 |
| T | 76 | (TB) | Fishbowls | 208 |
| P-A,I | 77 | (AT) | Five Whys | 211 |
| D-D,A,D | 78 | (DC) | Focus Group | 213 |
| T | 79 | (CI) | Fog Index | 216 |
| P-A,I | 80 | (CI) | Force Field Analysis (FFA) | 218 |
| D-D,D | 81 | (IG) | Forced Association | 221 |
| B-A,M,V | 82 | (DM) | Forced Choice | 223 |
| P-A,M,C | 83 | (AT) | Frequency Distribution (FD) | 225 |
| B-D,A,D | 84 | (IG) | Fresh Eye | 228 |
| P-A | 85 | (AT) | Functional Map | 230 |
| P-D,A | 86 | (AT) | Futures Wheel | 233 |
| P-A,M,C | 87 | (PP) | Gantt Chart | 236 |
| P-A,I | 88 | (CI) | Gap Analysis | 239 |
| P-A,I | 89 | (PP) | Gozinto Chart | 241 |
| P-A,M,C | 90 | (AT) | Histogram | 243 |
| D-D,A,D | 91 | (ES) | House of Quality | 246 |
| D-A,D,V | 92 | (DM) | Hypothesis Testing (Chi-Square) | 250 |
| B-A,I,V | 93 | (ES) | Idea Advocate | 254 |
| B-D,A.M | 94 | (IG) | Idea Borrowing | 256 |
| D-A,V | 95 | (IG) | Idea Grid | 259 |
| B-A,M,I | 96 | (DM) | Importance Weighting | 262 |
| P-D,A,I | 97 | (PP) | Influence Diagram | 265 |
| B-D,A,V | 98 | (DC) | Information Needs Analysis | 267 |
| T | 99 | (AT) | Interrelationship Digraph (I.D.) | 270 |
| B-D,A,I,V | 100 | (DC) | Interview Technique | 273 |
| P-A,C | 101 | (AT) | Line Chart | 276 |
| B-A,I,V | 102 | (ES) | Linking Diagram | 278 |
| B-M,C,V | 103 | (CI) | Major Program Status | 280 |
| T | 104 | (AT) | Markov Analysis | 283 |
| P-M,A | 105 | (ES) | Matrix Data Analysis | 286 |
| P-M,A | 106 | (PP) | Matrix Diagram | 288 |
| B-D,M,A | 107 | (ES) | Measurement Matrix | 291 |
| D-D,D | 108 | (IG) | Mental Imaging | 294 |
| P-M,C | 109 | (PP) | Milestones Chart | 296 |
| D-D,D,V | 110 | (IG) | Mind Flow | 298 |
| P-M,C | 111 | (CI) | Monthly Assessment Schedule | 301 |
| D-D,D | 112 | (IG) | Morphological Analysis | 304 |
| P-M | 113 | (DC) | Multiple Rating Matrix | 307 |
| P-M,C | 114 | (AT) | Multivariable Chart | 309 |
| B-D,A | 115 | (DM) | Multivoting | 311 |
| B-A,V | 116 | (AT) | Needs Analysis | 314 |
| B-D,A | 117 | (IG) | Nominal Group Technique (NGT) | 316 |
| P-M,A,I | 118 | (ES) | Nominal Prioritization | 319 |
| D-M,A,D,V | 119 | (AT) | Normal Probability Distribution | 322 |
| B-D,A | 120 | (ES) | Numerical Prioritization | 326 |
| B-D,M,A,C,V | 121 | (CI) | Objectives Matrix (OMAX) | 329 |
| P-A,I | 122 | (DC) | Observation | 332 |
| B-A,M | 123 | (ES) | Opportunity Analysis | 335 |
| T | 124 | (PP) | Organization Chart | 337 |
| B-A,I | 125 | (TB) | Organization Mapping | 339 |
| B-A,I | 126 | (CI) | Organization Readiness Chart | 342 |
| T | 127 | (TB) | Pair Matching Overlay | 344 |
| B-D,A,D | 128 | (ES) | Paired Comparison | 347 |
| T | 129 | (AT) | Panel Debate | 350 |
| B-A | 130 | (AT) | Pareto Chart | 352 |
| D-D,D | 131 | (IG) | Phillips 66 | 355 |
| P-M | 132 | (PP) | Pictograph | 357 |
| P-M,C | 133 | (AT) | Pie Chart | 359 |
| P-D,A,I | 134 | (IG) | Pin Cards Technique | 361 |
| P-M,I | 135 | (DM) | Point-Scoring Evaluation | 364 |
| P-M,A,C | 136 | (AT) | Polygon | 366 |
| P-M,A,C | 137 | (AT) | Polygon Overlay | 369 |
| P-A,I | 138 | (CI) | Potential Problem Analysis (PPA) | 372 |
| T | 139 | (PP) | Presentation | 375 |
| P-A,M,I | 140 | (ES) | Prioritization Matrix-Analytical | 377 |
| P-A,M,I | 141 | (ES) | Prioritization Matrix-Combination | 382 |
| P-A,M,I | 142 | (ES) | Prioritization Matrix-Consensus | 385 |
| P-A,I | 143 | (AT) | Problem Analysis | 388 |
| P-A,M,I | 144 | (ES) | Problem Selection Matrix | 391 |
| B-D,A | 145 | (PP) | Problem Specification | 393 |
| P-A,1 | 146 | (AT) | Process Analysis | 396 |
| D-M,D,V | 147 | (AT) | Process Capability Ratios | 399 |
| B-A,I | 148 | (PP) | Process Decision Program Chart (PDPC) | 403 |
| P-A,I | 149 | (AT) | Process Flowchart | 406 |
| B-A,I | 150 | (CI) | Process Mapping | 410 |
| P-D,A,I | 151 | (CI) | Process Selection Matrix | 414 |
| P-M,A,C | 152 | (PP) | Program Evaluation and Review Technique (PERT) | 416 |
| P-D,M,C | 153 | (PP) | Project Planning Log | 419 |
| P-D,A,M | 154 | (ES) | Project Prioritization Matrix | 421 |
| P-M,A,l | 155 | (CI) | Quality Chart | 424 |
| P-D,A,V | 156 | (DC) | Questionnaires | 426 |
| P-A,M | 157 | (AT) | Radar Chart | 431 |
| B-D,A | 158 | (DC) | Random Numbers Generator | 433 |
| B-A,M | 159 | (ES) | Ranking Matrix | 436 |
| B-A,M | 160 | (ES) | Rating Matrix | 438 |
| P-A,I | 161 | (TB) | Relationship Map | 440 |
| P-M,A | 162 | (PP) | Resource Histogram | 443 |
| B-M,A | 163 | (PP) | Resource Requirements Matrix | 446 |
| D-D,A,V | 164 | (DC) | Response Data Encoding Form | 448 |
| D-D,A,D | 165 | (DC) | Response Matrix Analysis | 452 |
| B-D,C | 166 | (CI) | Responsibility Matrix | 455 |
| B-A,M | 167 | (ES) | Reverse Brainstorming | 457 |
| P-A | 168 | (AT) | Risk Space Analysis | 459 |
| P-A,I | 169 | (CI) | Rotating Roles | 462 |
| B-D,A,I | 170 | (IG) | Round Robin Brainstorming | 465 |
| P-M,A,C | 171 | (AT) | Run Chart | 468 |
| P-A | 172 | (AT) | Run-It-By | 471 |
| D-D,A,V | 173 | (DC) | Sampling Method | 474 |
| B-A,I | 174 | (AT) | SCAMPER | 477 |
| B-A,M,C | 175 | (AT) | Scatter Diagram | 479 |
| P-A | 176 | (CO) | Scenario Writing | 482 |
| P-A,M,I | 177 | (ES) | Selection Matrix | 484 |
| P-D,A | 178 | (ES) | Selection Window | 486 |
| D-D,A,D | 179 | (IG) | Semantic Intuition | 488 |
| P-A,I | 180 | (CI) | Shewhart PDCA Cycle | 490 |
| P-M,A,C | 181 | (AT) | Snake Chart | 492 |
| T | 182 | (TB) | Sociogram | 494 |
| B-D,A,M | 183 | (ES) | Solution Matrix | 497 |
| B-M,A,D,V,I | 184 | (AT) | Standard Deviation | 499 |
| D-D,A,D | 185 | (DC) | Starbursting | 502 |
| P-A,M,C | 186 | (AT) | Stem-and-Leaf Display | 505 |
| P-M,A | 187 | (ES) | Sticking Dots | 507 |
| D-D,A,D | 188 | (IG) | Stimulus Analysis | 509 |
| B-A,I | 189 | (PP) | Storyboarding | 512 |
| P-M,A,C | 190 | (AT) | Stratification | 516 |
| P-M,A,C | 191 | (AT) | Stratum Chart | 518 |
| D-D,A,D | 192 | (DC) | Surveying | 520 |
| D-D,A,D,V | 193 | (PP) | SWOT Analysis | 523 |
| P-A,I | 194 | (AT) | Symbolic Flowchart | 526 |
| P-D,I | 195 | (AT) | Systems Analysis Diagram | 529 |
| P-A,I | 196 | (AT) | Task Analysis | 531 |
| T | 197 | (TB) | Team Meeting Evaluation | 534 |
| T | 198 | (TB) | Team Mirror | 537 |
| T | 199 | (TB) | Team Process Assessment | 540 |
| T | 200 | (AT) | Thematic Content Analysis | 542 |
| P-M,A,C | 201 | (CI) | Time Study Sheet | 544 |
| P-M,A,C | 202 | (AT) | Timeline Chart | 546 |
| P-A,I | 203 | (PP) | Top-Down Flow chart | 548 |
| P-A | 204 | (PP) | Tree Diagram | 551 |
| P-D,M,A,C | 205 | (AT) | Trend Analysis | 554 |
| B-D,A,M | 206 | (ES) | Triple Ranking | 557 |
| P-D,A | 207 | (AT) | Truth Table | 560 |
| B-A | 208 | (DC) | Two-Dimensional Survey Grid | 564 |
| P-M,A,C | 209 | (AT) | Two-Directional Bar Chart | 567 |
| D-D,A,D,V | 210 | (AT) | Value Analysis | 569 |
| P-A,I | 211 | (AT) | Value/Non-Value-Added Cycle Time Chart | 572 |
| P-A,I | 212 | (AT) | Variance Analysis | 575 |
| T | 213 | (ES) | Venn Diagram | 579 |
| B-D,M,A | 214 | (DM) | Weighted Voting | 581 |
| B-A,I | 215 | (AT) | What-If Analysis | 583 |
| B-A,D,I,V | 216 | (PP) | Why/How Charting | 585 |
| B-A,D,I | 217 | (IG) | Wildest Idea Technique | 588 |
| P-A | 218 | (AT) | Window Analysis | 590 |
| B-D,A,D | 219 | (AT) | Wishful Thinking | 593 |
| P-D,A | 220 | (PP) | Work Breakdown Structure (WBS) | 595 |
| P-A,I | 221 | (CI) | Work Flow Analysis (WFA) | 598 |
| P-M,A,I,C | 222 | (AT) | Yield Chart | 601 |
EAN: 2147483647
Pages: 326