Tool 98: Information Needs Analysis

AKA

N/A

Classification

Data Collecting (DC)

Tool description

An information needs analysis allows the researcher to quickly check to see what information is available and what information needs to be researched. A systematic flow directs the researcher to consider various information sources and the data collection methods to be used.

Typical application

• To identify information needs for implementing a particular project.

• To acquire knowledge through applied research methods.

• To determine what information is needed to begin a problem-solving effort.

Problem-solving phase

→	Select and define problem or opportunity
→	Identify and analyze causes or potential change
→	Develop and plan possible solutions or change
	Implement and evaluate solution or change
	Measure and report solution or change results
	Recognize and reward team efforts

Typically used by

2	Research/statistics
	Creativity/innovation
	Engineering
	Project management
	Manufacturing
	Marketing/sales
	Administration/documentation
	Servicing/support
	Customer/quality metrics
1	Change management

links to other tools

before

• Data collection strategy

• Surveying

• Questionnaires

• Sampling Methods

• Thematic content analysis

after

• Project planning log

• Interview technique

• Customer needs table

• Process analysis

• Problem analysis

Notes and key points

• Recommendation: All libraries have an information handout for completing a review of literature using local equipment and catalog-access information. Ask for this information and save time.

Step-by-step procedure

• STEP 1 The first step requires the development of a problem statement to direct the information needs analysis to a specific area or category. See example Establishment of Self-Directed Work Teams (SDWT).

• STEP 2 From the problem statements, two or three research questions are stated to further focus on information needs.

• STEP 3 Using the information needs analysis flow diagram, the following information sources are considered, as shown in the example:

  • Information sources

  • Data requirements

  • Review of literature

  • Related information

• STEP 4 Next, specific research and data collection assignments are allocated to all team participants.

• STEP 5 Finally, all information is sorted and reviewed.

Example of tool application