AKA | Futuring, Action and Consequences Diagram |
Classification | Analyzing/Trending (AT) |
The futures wheel is a tool used to forecast or predict trends in possible reactions to or associated consequences for an initial event, idea, or action taken. The consideration here is that every initial event may have several first-order consequences, they in turn may have second-order consequences, and so continue until a very detailed level of breakdown is achieved.
To identify possible reactions or consequences for proposed problem-solving or process-improvement ideas.
To assess possible future impact on people or processes.
To check that every issue has been considered prior to implementing an action plan.
To avoid unpleasant surprises before future actions are taken.
Select and define problem or opportunity | |
→ | Identify and analyze causes or potential change |
→ | Develop and plan possible solutions or change |
→ | Implement and evaluate solution or change |
Measure and report solution or change results | |
Recognize and reward team efforts |
Research/statistics | |
1 | Creativity/innovation |
Engineering | |
4 | Project management |
Manufacturing | |
3 | Marketing/sales |
5 | Administration/documentation |
Servicing/support | |
Customer/quality metrics | |
2 | Change management |
before
Reverse brainstorming
Brainstorming
Double Reversal
Organization readiness chart
Trend Analysis
after
Action plan
Mind Flow
Rating Matrix
Force field analysis (FFA)
Process analysis
Futures wheel symbolics:
STEP 1 The team assembles around a whiteboard or two, side-by-side standing easels with flip charts.
STEP 2 An event, idea, trend, or action is recorded inside a large circle, which is the initial event or step. See example Support a Work Ethic of TQM.
STEP 3 The team now brainstorms possible first-order (1) consequences to the inital events. Circles are drawn and connected to the center circle.
STEP 4 Next, circles are drawn for the second-order (2) consequences, connected with parallel lines to signify second order as seen in the example.
STEP 5 The team completes this futures wheel and records all consequences.
STEP 6 Finally, the team discusses the completed futures wheel and identifies all precautionary or preliminary action items that need attention before implementation to reduce the risk of unpleasant surprises.
STEP 7 The futures wheel is checked and dated.