AKA | Dot Plot |
Classification | Analyzing/Trending (AT) |
A dot diagram tool allows data to be displayed for quick analysis. Observations of some sets of numbers are dotted along a scale to indicate a natural tendency to form a normal (bell-shaped) distribution, or to show clustering around a central value. It can also be used to check for patterns in recorded data.
To display the relationship or distance between the numbers (observations) in a small sample or population of numbers (≤30).
To provide quick measurements of range and average, and to show the dispersion of data.
→ | Select and define problem or opportunity |
→ | Identify and analyze causes or potential change |
Develop and plan possible solutions or change | |
Implement and evaluate solution or change | |
Measure and report solution or change results | |
Recognize and reward team efforts |
1 | Research/statistics |
Creativity/innovation | |
Engineering | |
Project management | |
Manufacturing | |
Marketing/sales | |
Administration/documentation | |
Servicing/support | |
3 | Customer/quality metrics |
Change management |
before
Data Collection Strategy
Sampling Methods
Observation
Checksheet
Surveying
after
Stem-and-Leaf Display
Problem Analysis
Monthly Assessment Schedule
Descriptive Statistics
Demographic Analysis
A dot diagram should not be used for more than 30 observations.
Numbers that are off the scale should be reported as outliers.
STEP 1 Collect and record data. Sort values (numbers) from low to high. See example Recorded Lost Calls.
STEP 2 Draw a horizontal line and mark or scale units of measurement, as shown in the example.
STEP 3 Place a dot for each value (number) and continue until all numbers have been dotted. When finished dotting, the dot diagram displays all values and how often they occurred.
STEP 4 If desired, basic statistical analysis can be completed as shown.