Tool 28: Checklist


AKA

N/A

Classification

Idea Generating (IG)

Tool description

A checklist is a useful tool for guiding a team's activities and progress, providing important steps and information in a procedure, collecting and organizing data, and helping in the idea generation process for product development and problem solving. Checklists can also be useful as work instructions and safety checks.

Typical application

  • To prevent the omission of critical steps in a process or procedure.

  • To question if certain items or ideas have been completed or considered.

  • To collect and organize data for problem analysis.

Problem-solving phase

Select and define problem or opportunity

Identify and analyze causes or potential change

Develop and plan possible solutions or change

Implement and evaluate solution or change

Measure and report solution or change results

Recognize and reward team efforts

Typically used by

Research/statistics

4

Creativity/innovation

Engineering

Project management

2

Manufacturing

Marketing/sales

5

Administration/documentation

3

Servicing/support

Customer/quality metrics

1

Change management

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links to other tools

before

  • Data Collection Strategy

  • Observation

  • Questionnaires

  • Critical Incident

  • Thematic Content Analysis

after

  • SCAMPER

  • What-If Analysis

  • SWOT analysis

  • Stimulus Analysis

  • Problem Specifications

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Notes and key points

  • Some of the most common checklists cover the following areas:

    • New product development

    • Problem prevention

    • Idea generation for solutions

    • Start-up and progress

    • Selection or prioritization

    • Work instructions

    • Data collection and recording

Step-by-step procedure

  • STEP 1 As a first step, the purpose and intended use of the checklist is determined.

  • STEP 2 Research is then performed to ensure that the developed checklist covers all requirements, provides all options, or asks for specific data to be recorded. See example Checklists for Teaming.

  • STEP 3 When constructing the checklist, provide space for checking off completed steps, ideas, or data items, as shown in the example.

  • STEP 4 Ask subject matter experts to review the final draft of a checklist to ensure that nothing of importance has been overlooked or omitted.

  • STEP 5 Perform final revisions and pilot the checklist.

Example of tool application

Checklists for Teaming

Team Start-Up Sequence

Team Norms

Generate Ideas for Solutions

Organizational readiness?

Start and end on time

Change materials

Top management support?

No off-side conversations

Change work instructions

A champion coordinating?

Participate—active contribution

Change color or symbols

Volunteers for teams?

Assists keeping team focused

Change shape or format

Schedule and facility ready?

Avoid interrupting others

Change size or amount

Team training available?

Equal status for all

Change design or style

Team role assignments made?

No evaluation of team members

Change person or place

Team norms established?

Allow process flexibility

Rearrange sequence

Mission and goals developed?

Be open to new ideas

Rearrange parts

Problem specification stated?

Help facilitate

Team meetings scheduled?

Complete assigned action item




Six Sigma Tool Navigator(c) The Master Guide for Teams
Six Sigma Tool Navigator: The Master Guide for Teams
ISBN: 1563272954
EAN: 2147483647
Year: 2005
Pages: 326

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