Tool 15: Barriers-and-Aids Analysis


AKA

Benefits and Barriers Exercise

Classification

Changing/Implementing (CI)

Tool description

The barriers-and-aids analysis tool can be used to perform a preliminary check on what needs to be accomplished to sucessfully implement change. Elements pushing for change (aids) and against change (barriers) are identified and recorded. Barriers that must be overcome are noted and countermeasures to eliminate or greatly reduce them are developed.

Typical application

  • To identify elements that resist the implementation of solutions or improvements.

  • To anticipate and verify potential problems that must be resolved.

  • To allow a clearer understanding of the process.

Problem-solving phase

Select and define problem or opportunity

Identify and analyze causes or potential change

Develop and plan possible solutions or change

Implement and evaluate solution or change

Measure and report solution or change results

Recognize and reward team efforts

Typically used by

Research/statistics

2

Creativity/innovation

Engineering

Project management

Manufacturing

Marketing/sales

Administration/documentation

3

Servicing/support

Customer/quality metrics

1

Change management

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links to other tools

before

  • Gap Analysis

  • Interview technique

  • Focus group

  • Problem analysis

  • Process analysis

after

  • Consensus decision

  • Action plan

  • Resource requirements matrix

  • Action and Effect Diagram (AED)

  • Potential problem analysis (PPA)

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Notes and key points

Definitions:

  • Barriers are hindering, restraining elements.

  • Aids are driving, helping elements.

  • Countermeasures are potential solutions.

Step-by-step procedure

  • STEP 1 The team facilitator reviews the barriers-and-aids tool with the team. Participants take some time to discuss the process involved.

  • STEP 2 The performance objective is displayed on a whiteboard. See example Establishment of a Project Management System for Site Engineers.

  • STEP 3 Next, a list of barriers is brainstormed and recorded as vertical columns on the whiteboard. Barriers are elements that will resist and hinder the change process.

  • STEP 4 Participants now identify aids and record them next to the barriers. Aids are elements that will assist and support the change process.

  • STEP 5 This process continues until all barriers and aids have been identified and recorded. The two columns are checked for redundancy and revised, if needed.

  • STEP 6 Lastly, the heading Countermeasures is placed on the whiteboard and participants are asked to generate ideas that could eliminate or greatly reduce the barriers as shown in the example.

  • STEP 7 As the last step, the completed matrix is checked, dated, and saved for the planning of countermeasures activities.

Example of tool application

Establishment of a Project Management System for Site Engineers

Date: xx/xx/xx

Aids

Barriers

  • Will allow performance contracts

  • Establishes accountability

  • Sets time frames and due dates

  • Improves intergroup communications

  • Receive fair performance appraisal

  • Use standard forms and procedures

  • Threat to engineer's autonomy

  • Produces competitive work ethic

  • Resistance to change

  • Under observation

  • Invalid assumptions

  • Requires re-setup of project files

  • Will force more workload and stress

  • Provide training on the new PMS to engineers

  • Explain interactive features and reports generation

  • Provide on-site assistance

Note: Each site enginner previously managed his/her own work projects and schedule.




Six Sigma Tool Navigator(c) The Master Guide for Teams
Six Sigma Tool Navigator: The Master Guide for Teams
ISBN: 1563272954
EAN: 2147483647
Year: 2005
Pages: 326

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