Questions and Answers

Lesson 1 Review

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1.	You are heading up a team of systems and network administrators that is planning to deploy Exchange Server 2003 in an environment where e-mail has to date been hosted by the organization's Internet service provider (ISP). One of the administrators asks you why you should bother creating a service account for Exchange instead of simply using the domain's Administrator account. What are two reasons you can give him to justify using a separate account?
2.	You are planning to set up a couple of lab computers using old computers that aren't in use anymore in order to test and practice with Exchange Server 2003. What is the minimum amount of random access memory (RAM) your systems will need to have in order to install Exchange Server 2003? 64 MB 128 MB 256 MB 512 MB
3.	Which of the following platforms are able to support an installation of Exchange Server 2003? (Choose all that apply.) Windows NT 4 Windows NT 4 SP6a Windows 2000 Server SP1 Windows 2000 Server SP3 Windows 2000 Server SP4 Windows Server 2003, Standard Edition Windows Server 2003, Enterprise Edition Windows Server 2003 SP1
4.	You install Exchange Server 2003 onto a Windows Server 2003 file server that has a Pentium III–450 MHz processor, 512 MB of RAM, and a RAID 5 disk array. After a couple of weeks, users begin complaining that working with documents on the server is very sluggish during the middle of the day. What can you do to improve performance?

Answers

1.	Service accounts differ from regular user accounts in that they are almost never used to log on to a server interactively. By using a dedicated service account, you can easily separate activities in the Security log that are generated by the service account from the events logged from someone actively using the Administrator account. In addition, the administrator password should be changed on a periodic basis as part of sound systems administration practices, whereas changing the password of a service account is rarely, if ever, done.
2.	The correct answer is c.
3.	The correct answers are d, e, f, g, and h.
4.	Exchange Server 2003 can add a significant performance burden to an existing server, especially one that is also performing other roles. In this situation, the server is performing poorly during peak usage periods, which suggests that it is underpowered. Adding a second processor, if possible, or upgrading to a faster processor would help alleviate the performance problems.

Lesson 2 Review

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1.	You are part of a team that is deploying Exchange Server 2003 in your organization. Your role is to delegate the Exchange Full Administrator role to the team after another administrator prepares Active Directory with ForestPrep and DomainPrep. The administrator informs you that the process has completed successfully, so you log in with the designated service account and attempt to delegate the Exchange administrator roles. However, you find that you are unable to delegate and need to determine why. What would you check?
2.	Which of the following are domains in an enterprise where you would need to run DomainPrep? The Schema Master domain controller Each domain in the forest where you install Exchange Server 2003 Each domain in the forest Each domain that will contain mailbox-enabled objects The forest root domain
3.	What are the two Active Directory partitions that are updated when running ForestPrep?
4.	You have been asked to prepare your Windows Server 2003 Active Directory forest for a pending Exchange Server 2003 deployment. Your forest consists of the domains contoso.com, dallas.contoso.com, boston.contoso.com, and seattle.contoso.com. You are located in Dallas and log on to the dallas.contoso.com domain with the domain's Administrator account, which also belongs to the Schema Admins and Enterprise Admins groups. You run ForestPrep, but Setup generates an error and aborts. Why might this have happened?

Answers

1.	First you would want to check to make sure the account you were using had the appropriate level of permissions. If the administrator who ran ForestPrep forgot to replace the default name with the Exchange service account, ForestPrep would attempt to assign the Exchange Full Administrator role to the account in use (which would likely be the Administrator account). If this happened, when you logged on with the service account, it would not have been granted the Exchange Full Administrator role and therefore could not be used to delegate further administrator roles. You would need to use the same account specified during ForestPrep initially to delegate roles, and you could then delegate Exchange Full Administrator to the service account as well as delegate the roles to the other team members.
2.	The correct answers are b, d, and e.
3.	Schema and configuration.
4.	Since the user account being used is a member of the correct groups, this isn't a problem with permissions. ForestPrep is required to be run in the forest root domain (in this case contoso.com) because ForestPrep must be run in the same domain as the Schema Master. Since you attempted to run ForestPrep from the dallas.contoso.com domain, you are not running it in the right place and will get an error message to that effect during Setup.

Lesson 3 Review

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1.	You are the administrator of an Exchange 2000 Server organization for the Active Directory domain contoso.com. You want to set up a separate test organization for Exchange Server 2003. You install a Windows Server 2003 server and join it to the domain and then attempt to install Exchange Server 2003 (since it is a test environment, you run ForestPrep and DomainPrep at the same time that you install the program). However, Setup only gives you the option to join an existing Exchange Server organization. Why?
2.	In which of the following circumstances would you install Exchange Server 2003 into a new organization? (Choose two.) Exchange Server 2003 must coexist with Exchange Server 5.5 or Exchange Server 2000. You are preparing to migrate from Lotus Notes. You are setting up e-mail for a new company that is just opening. You already have an existing Exchange Server 2003 organization and need to install a second server to reduce the load on the first server.
3.	Which of the following is not a valid Setup switch for Exchange Server 2003? /disasterrecovery /choosedc /? /forceremoval /noerrorlog /noeventlog /all

Answers

1.	Active Directory supports only a single Exchange Server organization per forest. Since a production organization already exists, Setup detects this and will only allow you to join an existing organization. In order to create a new organization, you need to make the server a domain controller in its own forest or install it into a forest that does not presently have an Exchange Server organization.
2.	The correct answers are b and c.
3.	The correct answer is d.

Lesson 4 Review

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1.	You are attempting to create a file called Unattend.ini in order to automate the deployment of Exchange Server 2003 servers in your organization. You currently do not have an Exchange Server 2003 organization. You run Setup with the /createunattend switch and create the Unattend.ini file, which works perfectly when you install your first Exchange Server 2003 server. However, subsequent installations to servers in the same domain fail using the Unattend.ini file. Why might this be happening?
2.	You are the Exchange administrator for a single-forest/single-domain organization that spans three locations. You create an Unattend.ini file for use in deploying additional Exchange Server 2003 servers in your Exchange organization, which already consists of two Exchange Server 2003 servers at the main location. The other two locations have junior administrators who have been delegated the ability to administer accounts and computer objects in the domain, which they normally do by logging on to their local domain controllers. You verify that the necessary Windows components are installed on the remote servers to support Exchange Server 2003, copy the Unattend.ini file to the local hard drive on each server, and create a batch file for the local junior administrators to run on their server once they insert the Exchange Server 2003 installation CD that executes Setup with the required /unattendfile Setup switch. One junior administrator runs the batch file, and Exchange Server 2003 Setup completes successfully. The other junior administrator calls you and tells you that Setup failed. Why might that have happened?
3.	Identify the two things that are incorrect about the following command line: d:\setup\i386\setup.exe /createunattendfile unattend.txt
4.	You have been asked to coordinate the installation of Exchange Server 2003 on servers at six remote offices. The personnel performing the installation are with a consulting firm, and you won't be physically present during the installations. You want to limit their access to the organization's sensitive security information, yet allow the consultants to successfully install the product. Describe how you will meet these requirements.

Answers

1.	Active Directory can support only a single Exchange organization in a forest. When you created the Unattend.ini file, Setup detected that there was no existing organization so it prompted you to create a new Exchange organization or to join an existing one. Naturally, you would have chosen to create a new organization; otherwise, Setup would have failed when it could not contact an existing organization as part of the join process. However, subsequent server installations that attempt to use the Unattend.ini file fail because an Exchange organization now exists, and another cannot be created in the forest. You would need to create a new Unattend.ini file to support joining an existing Exchange organization.
2.	The Unattend.ini file does not override the pre-installation requirements to install Exchange Server 2003. In this situation, you can eliminate the variables related to entering an incorrect command line or not having the Unattend.ini file in the right location because you performed those tasks yourself. You also verified that the necessary Windows components were installed. That leaves a permissions-related problem as the most likely cause, especially since the batch file worked in one location but not the other, yet all servers belong to the same domain. Probably the first junior administrator remembered to log on to the server using the service account you had set up, while the second junior administrator attempted to run the Setup batch file under their own logon account, which does not have the necessary Domain Admins level permissions to complete Setup.
3.	Knowing the correct syntax of a command is important to avoid unintended results. The two things wrong with the above command line are: The Setup switch should be /unattendfile to use a configuration file for performing an unattended installation and /createunattend for creating a configuration file. This command line combines the two switches. You must specify a path to the configuration file; no default path is assumed. So, you would need to specify c:\Unattend.ini or the appropriate path for your situation.
4.	Because you will not be present, you will want to configure an unattended installation file for use by the consultants. In addition, to protect the file, you should use the /encryptedmode Setup switch. This will encrypt the file and prevent it from being opened in a text editor.

Lesson 5 Review

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1.	You are an Exchange administrator who is trying to remove an Exchange Server 2003 server from your organization, but the Microsoft Exchange Installation Wizard is giving an error that it can't remove the server. The error states that user mailboxes exist on the server. What should you do?
2.	Which of the following tasks are not required in a manual removal of Exchange Server 2003? (Choose two.) Delete the \Exchsrvr folder Use the Microsoft Exchange Installation Wizard Delete Registry keys Remove Windows Server components Use Exchange System Manager Reinstall Windows Disable services
3.	You are an Exchange administrator who is trying to remove Exchange Server 2003 from a server that is performing poorly and running very low on disk space. The server belongs to an existing organization. You run the Microsoft Exchange Installation Wizard and attempt to set the Microsoft Exchange component to Remove, but it fails. You realize that the server contains approximately 500 mailboxes belonging to former employees of the company, and you don't need the data. You decide to forcibly remove Exchange Server 2003 rather than address the mailbox problem, and you go into Exchange System Manager and use the Remove Server task to remove the server. Now, every time you reboot, it takes a long time logging in and then the Messenger Service displays a screen informing you that at least one service failed to start. You also notice that disk space usage on the server has not changed since you removed the server. What can you do to correct the server problems?

Answers

1.	Your best course of action would be to exit Setup, then start Exchange System Manager and move the mailboxes to another Exchange server in the organization. Then you should be able to run Setup again and successfully remove the server from the organization. While you could forcibly remove the Exchange Server 2003 server even though the installation wizard is preventing you from uninstalling, it is not the recommended means of accomplishing the task. Forcible removal is considered a last resort when you are unable to get the installation wizard to work.
2.	The correct answers are b and f.
3.	Using the Remove Server option only removes the server from Active Directory. As a result, there are tasks that still need to be completed on the server. You will need to delete the \Exchsrvr folder structure to reclaim the disk space used by Exchange Server 2003 and to disable the Microsoft Exchange services on the server. This will stop the error messages about services being unable to start. In addition, you must delete a series of Registry keys to finish cleaning up Exchange Server 2003 from the server.

Case Scenario Exercise: Requirement 1

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1.	Describe how you would deploy the 10 servers in a way that is consistent and efficient.
2.	Which of the following tasks must you perform on each server prior to installing Exchange Server 2003 on Windows Server 2003 servers in the contoso.com domain? (Choose all that apply.) Run the /ForestPrep Setup switch. Run the /DomainPrep Setup switch. Install the Microsoft ASP.NET Windows component. Install the SMTP component. Log on with an account that has at least Exchange Administrator rights. Log on with an account that has at least Exchange Full Administrator rights. Install the WWW service.
3.	If you want to create an Unattend.ini file to be used later, but you want to ensure that no one is able to view sensitive Exchange organization information by opening the file in Notepad, what should you do? Put the Unattend.ini file on a floppy and lock it up. Run Setup with the /encryptedmode switch. Store the file in an Encrypting File System (EFS) protected folder. Wait to create the Unattend.ini file until you are ready to use it.

Answers

1.	You could install the first Exchange Server 2003 server into the organization manually and then create an Unattend.ini file to perform subsequent automated installations. Furthermore, you could use the /choosedc switch when you create the Unattend.ini file to specify a particular domain controller to be contacted, which would have all subsequent installations use the same domain controller to read and write Active Directory data. As an added benefit of this approach, servers 2 through 10 could all be installed simultaneously, dramatically reducing the time it takes to deploy the Exchange Server 2003 servers.
2.	The correct answers are c, d, and g.
3.	The correct answer is b.

Case Scenario Exercise: Requirement 2

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1.	Which of the following components must you install manually after a default Windows Server 2003 installation in order to be able to successfully install Exchange Server 2003? (Choose all that apply.) Simple Network Time Protocol (SNTP) Simple Mail Transport Protocol (SMTP) Network News Transfer Protocol (NNTP) TCP/IP ASP.NET Domain Name Service (DNS) World Wide Web service E-mail services
2.	Describe the process that you would use to install the required Windows Server 2003 components that you identified as necessary in the previous question.

Answers

1.

The correct answers are b, c, e, and g.

2.

From the Start menu, select Control Panel, and then open Add Or Remove Programs. Then, click Add/Remove Windows Components to start the Windows Components Wizard. When the components selection opens, click Application Server, and then click Details. Add ASP.NET and click OK. Scroll down the list and select Internet Information Services and click Details. Add SMTP, NNTP, and World Wide Web service. Click OK, and then click OK again to install the components.

Case Scenario Exercise: Requirement 3

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1.	The Enterprise Admins group in Dallas has approved your request for an Exchange service account and asks you what specific groups you want this svc_xch account placed in. What group membership is necessary to run ForestPrep? (Choose all that apply.) Domain Admins Enterprise Admins Schema Admins Domain Users Exchange Full Administrator Exchange Enterprise Servers
2.	What group membership is required to run DomainPrep? Domain Admins Enterprise Admins Schema Admins Domain Users Exchange Full Administrator Exchange Enterprise Servers
3.	Where in the Active Directory forest should you run ForestPrep and DomainPrep?

Answers

1.	The correct answers are b and c.
2.	The correct answer is a.
3.	ForestPrep should be run once in the root domain of the forest, in this case contoso.com. DomainPrep must be run in each domain that will support servers running Exchange Server 2003 or mailbox-enabled objects. Therefore, you would run DomainPrep in the main corporate domain initially, and then in each of the domains supporting the branch offices prior to installing the first Exchange Server 2003 server in each domain.