MAC (Media Access Control) addresses, 14-45
mailbox queue alert, 14-21 to 14-23
mailbox stores
adding, 7-54
assigning offline lists to, 7-70
defragmenting, 13-39 to 13-40
information stores and, 7-46
mounting before restoring, 12-36
moving mailboxes to other, 7-29
recovering, 12-28
restoring, 12-29 to 12-30, 12-38 to 12-39, 14-64 to 14-65
storage limits, 7-19 to 7-23
verifying, 13-40 to 13-41
Windows Server 2003 Backup utility for restoring, 12-29
mailbox-enabled users, 7-4, 9-25, 10-46 to 10-47
mailboxes, 7-10 to 7-37. See also junk e-mail; mailbox stores; Resource Mailbox Wizard
accessing Exchange inboxes, 10-36
alias for addresses, 7-15 to 7-16, 8-14 to 8-15
blocking e-mail address and domain, 11-27 to 11-28
configuring mailbox queue alert, 14-21 to 14-23
creating for recipients, 7-7 to 7-9
defaults for SMTP messaging systems, 10-38 to 10-39
defragmenting, 13-35
deleted mailbox retention period, 7-11 to 7-12, 7-77
deleted message recovery, 12-31 to 12-32, 12-39 to 12-40
deleting, 7-10 to 7-11, 7-15, 7-41
delivery restrictions, 7-27 to 7-28
enabling connection filtering, 11-26 to 11-17
forwarding to other e-mail addresses, 7-28 to 7-29, 7-42
guidelines for security, 11-24 to 11-25
handling with ADC, 5-7
hiding from GAL, 7-14 to 7-15
Junk E-Mail feature, 11-25 to 11-26
management tasks for, 7-10
managing mixed-mode servers, 4-27 to 4-28
merging recovered mailbox data, 14-65 to 14-66
message filtering, 11-22 to 11-24
migrating, 5-11, 5-22 to 5-24, 5-44, 14-8
moving, 7-29 to 7-37, 7-42
permissions, 7-24 to 7-27
primary and resource, 4-12
questions and answers, 11-29, 11-64
reconnecting, 7-12 to 7-13, 7-41, 7-77
recovering, 7-12, 12-30 to 12-31
relationship between user accounts and, 5-7
restoring with Exmerge.exe, 12-33 to 12-34
security, 11-22 to 11-29
storage limits, 7-17 to 7-24, 14-19
summary points, 11-29
verifying integrity of, 13-35, 13-37
mail-enabled groups, 7-37 to 7-40, 7-43
mail-enabled users, 7-4
mail-enabling
existing accounts, 7-7 to 7-8
public folders, 8-13, 8-23 to 8-24, 8-37
security groups, 7-5
maintaining virtual servers
diagnostic logging, 9-53, 9-56 to 9-59
questions and answers, 9-53 to 9-54, 9-61
starting, stopping, pausing, and restarting servers, 9-52
summary points, 9-54
viewing and managing users and connections, 9-52 to 9-53
Majority Node Set server clusters, 6-6
managing clusters, 6-19 to 6-28
adding disk resource to virtual server, 6-25 to 6-26
creating IP address resource, 6-23 to 6-24
creating network name resource, 6-24 to 6-25
creating virtual server, 6-19 to 6-20, 6-23
Exchange System Attendant resource, 6-26 to 6-28
practice exercises, 6-23 to 6-27
questions and answers, 6-27 to 6-28, 6-39 to 6-40
summary points, 6-28
manual connections to Active Directory, 4-6 to 4-8, 4-17 to 4-20
manual replication of public folder tree, 8-21 to 8-22, 8-24
MAPI (Mail API), 8-7, 8-37 to 8-38, 11-5
masquerade domains, 9-23
MBSA (Microsoft Baseline Security Analyzer), 11-19
Media Access Control (MAC) addresses, 14-45
merging duplicate accounts, 4-34 to 4-35, 4-38 to 4-41
message filtering, 11-22 to 11-25
Message Transfer Agent (MTA), 6-9
message transfer in SMTP, 10-3 to 10-20. See also SMTP (Simple Mail Transport Protocol); SMTP connectors
asymmetric request-response protocol, 10-3 to 10-4
authenticating incoming SMTP messages, 10-27 to 10-28
common commands, 10-4
common reply codes, 10-5
configuring Internet connectivity, 10-11 to 10-12
creating MX records, 10-15 to 10-16
message formats and delivery parameters, 10-12
overview, 10-1
SMTP connector, 10-3 to 10-5, 10-11 to 10-12
SMTP relaying, 10-12 to 10-15
messaging systems, 5-26 to 5-38, 10-36 to 10-52. See also Lotus Notes; X.400-compliant messaging systems
associating MIME types with extensions, 10-44
configuring domain message defaults, 10-44 to 10-46
creating mailbox-enabled users, 10-46 to 10-47
experimenting with other, 10-2
global settings features, 10-37 to 10-38
HTTP client support, 10-39 to 10-41
IMAP4 client support, 10-41 to 10-42, 10-47 to 10-49
Lotus Notes, 5-26 to 5-32
mailbox defaults for, 10-38 to 10-39
message defaults for, 10-38
migrating from other, 5-1, 5-39 to 5-42
mission critical nature of, 6-1
NNTP client support, 10-43 to 10-44
overview, 10-36 to 10-37
POP3 client support, 10-42 to 10-43, 10-49 to 10-51
practice exercises, 5-33 to 5-36
questions and answers, 5-37, 5-41, 5-48 to 5-49, 10-51, 10-60 to 10-61
summary points, 5-38, 5-41 to 5-42, 10-51 to 10-52
troubleshooting interoperability with other, 14-9 to 14-10
X.400-compliant messaging systems, 5-32 to 5-36
Microsoft Active Directory Connector Setup component, 4-9 to 4-10
Microsoft Baseline Security Analyzer (MBSA), 11-19
Microsoft Calendar Connector, 5-30 to 5-32
Microsoft Cluster Service, 6-3, 6-5 to 6-8
Enterprise Edition needed for, 9-59
Network Load Balancing vs., 6-8 to 6-9, 6-37
summary points, 6-18
types of configurations for, 6-6
Microsoft Exchange 2000 Server, 5-5
Microsoft Exchange Application Management Pack, 13-39
Microsoft Exchange Installation Wizard, 2-19 to 2-21
Component Progress page, 2-26
Component Selection page, 2-14, 2-22 to 2-23
displaying user interface in unattended mode, 2-20
Installation Summary page, 2-24 to 2-25
Installation Type page, 2-23
installing Exchange Server with, 2-21 to 2-26
Licensing Agreement page, 2-25
Organization Name page, 2-23 to 2-24
removing Exchange Server with, 2-35 to 2-37
types of installation, 2-19 to 2-21
Microsoft Exchange Mailbox Merge Wizard, 7-31 to 7-37
Destination Server page, 7-35 to 7-36
Folders page, 7-34
Mailbox Selection page, 7-36
Procedure Selection page, 7-31
Source Server page, 7-32
Target Directory page, 7-37
Microsoft Exchange Server 5.5, 4-1 to 4-50
case scenario exercise for migrating from, 4-42 to 4-44, 4-50
changing LDAP port, 4-44 to 4-45
checklist for basic troubleshooting, 4-35 to 4-36
configuring connection agreement, 4-44
connecting to Active Directory, 4-3 to 4-22
diagnostic logging for, 4-37 to 4-38
incompatibility with native mode, 3-24
installing Exchange Server 2003 into Exchange Server 5.5 organization, 4-23 to 4-33
interoperability in mixed mode, 3-22 to 3-23
key terms, 4-46
merging duplicate accounts, 4-34 to 4-35, 4-38 to 4-41
overview, 4-1 to 4-2
practice exercises, 4-8 to 4-20, 4-29 to 4-32
questions and answers, 4-21 to 4-22, 4-32 to 4-33, 4-41 to 4-42, 4-47 to 4-50
replication from Active Directory to Exchange Server 5.5, 4-36 to 4-37
replication from Exchange Server 5.5 to Active
Directory, 4-36
Site Replication Service troubleshooting, 4-38
summary points, 4-22, 4-33, 4-42, 4-45
synchronizing with Active Directory, 4-5 to 4-6, 4-11 to 4-16
troubleshooting connections to Active Directory, 4-34 to 4-42
Microsoft Exchange Server 2003. See also planning Exchange Server infrastructure
adding and removing components, 3-8, 3-10
administrative groups in Enterprise edition of, 3-14
certificates for digital signatures and encryption, 11-34
coexisting with Exchange 2000 Server in native mode, 3-22
configuring to use RPC over HTTP, 11-5 to 11-6
data storage in, 12-3 to 12-4
/DisasterRecovery switch, 2-20
global settings feature, 10-37 to 10-38
installing, 2-3 to 2-11
integrating with Active Directory, 1-8 to 1-11
integrating with IIS 6, 1-12 to 1-15
mixed mode administration, 3-23
optimal hard disk configuration for, 7-50 to 7-51
ports, 11-4, 11-6
removing, 14-7 to 14-8
restoring entire servers, 12-36 to 12-37
services used, 3-3, 11-4, 11-46 to 11-51
supported Exchange and Windows Server installations, 2-3 to 2-5
types of installations for, 2-19 to 2-21
unattended installations, 2-28 to 2-34
Windows 2000 Server or Windows Server 2003 installations, 4-23
Microsoft Exchange System Management tools, 3-7 to 3-8, 3-12
Microsoft Internet Security and Acceleration Server (ISA), 11-6
Microsoft Mail, 10-36
Microsoft Operations Manager, 13-38 to 13-39
Microsoft Outlook 2003
certificates for digital signatures and encryption, 11-34
configuring client permissions in, 8-28 to 8-29, 8-32, 8-34
creating profile for RPC over HTTP, 11-8 to 11-10
creating public folders in, 8-3 to 8-4
evaluating unauthenticated mail in, 11-24
granting permissions to folders in, 7-27
Junk E-Mail feature, 11-25 to 11-26
MAPI client connections through firewalls, 11-5
Microsoft Security Notification Service, 11-18
Microsoft Security Web site, 11-18
Microsoft Software Update Services (SUS), 11-19
Microsoft Systems Management Server (SMS), 11-19
Microsoft Windows 2000 Advanced Server, 6-4
Microsoft Windows 2003 Backup, 12-50
Microsoft Windows NT 4 Advanced Server, 6-4
Microsoft Windows NT 4 Datacenter Server, 6-4
Microsoft Windows Server 2003
Active Directory troubleshooting issues, 14-51 to 14-52
analyzing ARP packet, 14-58 to 14-59
ASP.NET installation, 14-6
Backup utility, 12-29
DNS troubleshooting, 14-48 to 14-51
Exchange Server 2003 installation failures on servers with, 14-8
installing required Windows services, 2-7 to 2-10
managing ARP cache, 14-56 to 14-58
network connectivity and, 14-52 to 14-56
questions and answers, 14-59 to 14-60
summary points, 14-60
support tools, 11-42
supported combinations of Exchange and, 2-3 to 2-5
troubleshooting, 14-45 to 14-60
Microsoft Windows Update, 11-18
migrating to Exchange Server, 5-1 to 5-50
case scenario exercise, 5-42 to 5-43, 5-49 to 5-50
coexisting with other messaging systems, 5-26 to 5-38
creating X.400 transport stack, 5-33 to 5-36
key terms, 5-45 to 5-46
Lotus Notes, 5-26 to 5-32
Migration Wizard for, 5-39 to 5-42
from other messaging systems, 5-39 to 5-42, 5-48 to 5-49
overview, 5-1 to 5-2
practice exercises, 5-14 to 5-24, 5-33 to 5-36
preparing users, 5-40
questions and answers, 5-24 to 5-25, 5-37, 5-41, 5-47 to 5-50
summary points, 5-25, 5-38, 5-41 to 5-42, 5-44 to 5-45
troubleshooting, 14-8 to 14-9
troubleshooting lab, 5-43 to 5-44
upgrading from Exchange 2000 organization, 5-11 to 5-14
upgrading from Exchange Server 5.5 organization, 5-3 to 5-11
X.400-compliant messaging systems, 5-32 to 5-33
Migration Wizard. See Exchange Server Migration Wizard
MIME (Multi-Purpose Internet Mail Extensions) format, 9-40, 10-44
mirrored system disks, 7-50
mirrored transaction log disk, 7-50
mixed administrative model, 3-14 to 3-15
mixed mode, 3-21 to 3-27
benefits and limitations of, 3-22 to 3-24
concepts behind, 3-21 to 3-22
converting to native mode, 3-24 to 3-25
managing mixed-mode servers, 4-27 to 4-28
prerequisites for coexisting with Exchange 2000 and 5.5, 4-30
questions and answers, 3-26 to 3-27, 3-38 to 3-41
summary points, 3-27
moderated folders, 8-30 to 8-32
Monitoring And Status utility, 13-11, 13-16 to 13-18, 13-51
monitoring Exchange Server, 13-1 to 13-56. See also daily monitoring and maintenance; on-demand monitoring and maintenance; scheduled tasks
Badmail folder, 13-27
capacity planning, 13-21
case scenario exercise, 13-42 to 13-44, 13-55 to 13-56
checking queues with Queue Viewer, 13-38
configuring protocol logs, 13-23 to 13-25, 13-28 to 13-30
defragmenting mailbox stores, 13-39 to 13-40
diagnostic logging, 13-14 to 13-16
during installation, 2-20
eseutil operation modes, 13-36
Event Viewer for, 13-8 to 13-10
generating reports and identifying trends, 13-21, 13-30 to 13-31
hardware and software for exercises, 13-2
HTTP Monitoring Tool for, 13-25
isinteg switches, 13-37
key terms, 13-51 to 13-52
list of, 13-3 to 13-4
mailbox policies and oversized mailboxes, 13-32
management tools for, 13-38 to 13-39
managing mailbox limits, 13-26 to 13-27
Monitoring And Status utility for, 13-11
offline database defragmentation, 13-36
overview, 13-1 to 13-2
Performance console for, 13-22 to 13-23
postmaster mailbox, 13-27 to 13-28
questions and answers, 13-18 to 13-19, 13-33, 13-41, 13-53 to 13-56
Queue Viewer utility for, 13-11 to 13-14
reading default SMTP protocol log file, 13-31
reviewing logs, 13-4 to 13-5
server performance, 14-16 to 14-18
services and resources monitoring, 13-5 to 13-6
specifying events to monitor, 13-16 to 13-18
stores, 13-7 to 13-8
summary points, 13-19, 13-33 to 13-34, 13-42, 13-50 to 13-51
tasks for, 13-35
troubleshooting lab with Network Monitor, 13-44 to 13-50
types of, 13-20 to 13-21
verifying store integrity, 13-37, 13-40 to 13-41
moving
mailboxes, 7-29 to 7-37, 7-42
public folders, 8-19, 8-25
MTA (Message Transfer Agent), 6-9
multimaster replication model, 8-21
MX records
function of, 10-9
for ISPs, 10-10
for organization managing own DNS, 10-9 to 10-10
practice exercise creating, 10-15 to 10-16
verifying, 10-15 to 10-16