Page 13-18
1. | A user reports that she sent important information to a colleague some time ago, but the message has not been received. A non-delivery report (NDR) has not been returned to the sender. What tool do you use to investigate, and what message parameters should you look at? |
|
2. | You want to monitor free disk space on an Exchange Server 2003 server and obtain a notification if this drops below a threshold value. You use the Monitoring And Status utility in Exchange System Manager to configure the free disk space monitoring level. Where would you look for notification that free disk space has dropped below the threshold level?
|
|
3. | You want to view events recorded when SMTP is used to route messages. Which event source should you monitor in Event Viewer?
|
|
Answers
1. | You would use the Find Messages option in Queue Viewer to locate the message in the message queues. You can view the information in the Search Results pane to determine whether the message is in the Retry state, what the size of the message is, what time the message was submitted, and at what time the message will expire. |
2. | The correct answer is d. |
3. | The correct answer is a. |
Page 13-33
1. | You configure protocol logging on your Default NNTP virtual server and your Default SMTP virtual server. You use Exchange System Manager to access the Properties dialog box of your Exchange virtual server, but the controls to configure protocol logging do not exist. How can you configure protocol logging on your Exchange virtual server? |
|
2. | You enable and configure protocol logging on the Default SMTP virtual server on one of your Exchange Server 2003 servers. You do not want to log all available items, but instead want to select the items to track. Which log file format should you specify?
|
|
3. | A user reports that when she sends an attachment to a particular recipient, she receives an NDR. You suspect that the Exchange Server 2003 server used by the recipient has a size limit for inbound messages. How can you determine what this size limit is? |
|
Answers
1. | You need to open IIS Manager and access the Properties dialog box for the default Web site. You can configure protocol logging on the Web Site tab. |
2. | The correct answer is c. |
3. | Review the SMTP protocol log-file data for the response codes that the receiving server returns after your server issues an ehlo command. Look for the response code 250-size xxxxxxx, where xxxxxxx is the maximum message size that the server can accept. |
Page 13-41
1. | You attempt to move a mailbox to a different storage group but are unable to do so. Which utility is most likely to fix the problem?
|
|
2. | You use Queue Viewer and determine that messages sent to a particular mailbox store are being held in the queue for an excessive amount of time before being delivered. There has been no increase in the volume of traffic. What is the problem and how would you fix it? |
|
Answers
1. | The correct answer is b. |
2. | The mailbox store has become fragmented. You need to dismount the store and run the eseutil /d utility to create a smaller, faster database. |
Page 13-43
1. | Which of the following Exchange Server 2003 maintenance tasks should you (or your assistant) perform on a daily basis, which on a weekly basis, and which on demand?
|
|
2. | You want to delegate responsibility for dealing with service failures and for gathering Exchange 2003 store statistics. Which specific daily monitoring tasks should you delegate to your assistant? |
|
Answers
1. | You should perform tasks a, c, and f on a daily basis. You should perform tasks d, e, g, and i on a weekly basis. You should perform tasks b and h on demand. |
2. | You should delegate the following tasks:
|
Page 13-43
1. | Sean Alexander, an executive at Blue Yonder Airlines, has sent an e-mail to your chief executive officer (CEO). The message is not in your CEO's mailbox, nor is it in the Badmail folder. Sean has not received an NDR. Where should you look to find the message, and what action can you take to expedite delivery? |
|
2. | You receive a report from Don Hall that he is receiving NDRs when he sends email to Kim Akers. You know that Kim still works for Fabrikam and that her mailbox is not disabled. You ascertain that the e-mails sent did not have excessively large attachments. Other users report that they have no problems sending email to Kim. You suspect that Don is consistently misspelling Kim's username. How can you quickly check this? |
|
Answers
1. | The message is probably queued for delivery. You can use the Find Message utility in Queue Viewer to find the message. If there is no particular property (such as excessive size) that is preventing delivery of the message, then you can force a connection by right-clicking the queue and clicking Force Connection. |
2. | Look in the postmaster mailbox. If, for example, mail has been sent to k.ackers@fabrikam.com instead of to k.akers@fabrikam.com, then NDRs should be stored in that mailbox. The Badmail folder will not store this e-mail traffic because NDRs can be returned to the sender. |
Page 13-44
1. | You are receiving reports from several users on one of your Exchange stores that the counter for unread messages does not accurately reflect the actual number of unread messages in their inboxes. You verify that the users do not have filters on their inboxes. What should you do next? |
|
2. | You suspect that an Exchange mailbox store has become fragmented and that there may also be integrity errors. You attempt to use the isinteg and eseutil command-line utilities, but they will not run for that store. What have you forgotten to do? |
|
Answers
1. | You should use the isinteg utility to test the integrity of that Exchange store. Based on the information that isinteg provides, you may need to repair the Exchange store. |
2. | You have forgotten to dismount the store. |