1. | Leading, communicating, and problem solving are examples of ________ management skills. | A. | Project | | B. | General | | C. | Senior | | D. | HR |
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2. | According to the PMBOK, delegating, motivating, coaching, and mentoring skills are used to manage the ________. | A. | Organization | | B. | Project team | | C. | Individual | | D. | Personal relations |
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3. | Recruitment, regulatory issues, performance appraisal, and labor relations are skills generally used more in the ________ area. | A. | Tactical | | B. | General management | | C. | Accounting | | D. | Administrative |
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4. | The ________ of the team may contract and expand depending on the phase of the project. | A. | Abilities | | B. | Capabilities | | C. | Size | | D. | Concept |
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5. | A(n) ________ does not generally have complete control over the team. | A. | Internal project manager | | B. | Contracted project manager | | C. | Internal project lead | | D. | External project lead |
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6. | A reporting line to a manager is an example of a(n) ________ interface. | A. | Tactical | | B. | Simple | | C. | Formal | | D. | Informal |
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7. | The people needed for the project team are defined as part of the ________. | A. | WBS | | B. | Human resource planning | | C. | Organizational charts | | D. | Tactical planning |
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8. | The distances between people on the team are managed as a part of the ________ of the team. | A. | Problems | | B. | Structure | | C. | Tactics | | D. | Logistics |
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9. | The structure of the organization, collective bargaining agreements, and the overall economic conditions of the organization itself are examples of ________. | A. | Documents | | B. | Constraints | | C. | Control issues | | D. | Organizational issues |
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10. | Templates and checklists are examples of ________. | A. | Organizational design | | B. | Organizational culture | | C. | Process assets | | D. | Process tactics |
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11. | The OBS, WBS, and RBS are all examples of a ________. | A. | Control chart | | B. | Project standard | | C. | Tactical controls | | D. | Hierarchical charts |
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12. | The breakdown structure that shows departments or units of the organization is the ________.
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13. | The hierarchical chart that shows resources is the ________.
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14. | The breakdown structure that shows a hierarchical list of required project tasks is the ________.
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15. | The ________ details tasks for people in the project.
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16. | The right to apply project resources, sign approvals, and make decisions is known organizationally as ________. | A. | Leadership | | B. | Authority | | C. | General Management | | D. | Project Management |
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17. | Skills to do the project activities and tasks are defined as ________. | A. | Necessary | | B. | Necessities | | C. | Timely | | D. | Competencies |
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18. | Whether a staffing management plan is formal or informal may depend on the ________. | A. | Sponsor's wishes | | B. | Size and complexity of the project | | C. | Project team members' skills | | D. | Tactical considerations |
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19. | The timing and method of letting team members go is known as ________. | A. | HR policy | | B. | Project team management | | C. | Release criteria | | D. | Project management |
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20. | A major part of project team motivation is (are) ___________________. | A. | Perks | | B. | Rewards and recognition | | C. | Strictness | | D. | Documentation |
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21. | Release criteria, safety policies, compliance, and training can all be found in the ________. | A. | SOW | | B. | WBS | | C. | Staffing management plan | | D. | Corporate general plan |
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22. | Government regulations, union contracts, and legal requirements are all examples of the need for _______ when executing a project. | A. | Safety | | B. | Documents | | C. | Oversight | | D. | Compliance |
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23. | For many companies, ________ is the primary concern. | A. | Quality control | | B. | Procurement policy | | C. | Safety | | D. | Structure |
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24. | The correct time to let team members go and determining how to do so is known as ________________. | A. | Hiring and firing | | B. | Staff acquisition | | C. | Corrective action | | D. | Release criteria |
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25. | Getting project team members assigned when there is no one in-house with the necessary skill sets is known as ________. | A. | Acquisition | | B. | Contract supervision | | C. | Management details | | D. | Actual reporting |
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26. | A project team with members located in the U.S., India, and Germany would be called a ________. | A. | Perfect team | | B. | Virtual team | | C. | Scattered team | | D. | Difficult team |
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27. | Working with a line manager to get a skilled person on the project team would be an example of ________. | A. | Decision making | | B. | Team building | | C. | Trouble | | D. | Negotiation |
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28. | In order to provide rewards and recognition for the bettering of skill sets by the members of the project team, the expected outcome of skill training should be ________. | A. | Formal and informal | | B. | Written and measurable | | C. | Tactical and strategic | | D. | Long and complex |
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29. | Having your project team meet in a single location where they can work in a face-to-face environment is known as ________. | A. | Collocation | | B. | Team structure | | C. | Team dynamics | | D. | Location construction |
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30. | Online, classroom, computer-based, and on-the-job are all examples of types of ________. | A. | Ideas | | B. | Training | | C. | Tactics | | D. | Communication |
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31. | Ground rules may be ________ and ________. | A. | Hard, long | | B. | Simple, repetitive | | C. | Formal, informal | | D. | Complex, reflexive |
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32. | The ________ skills of general management are often the ________ to do. | A. | Soft, hardest | | B. | General, last | | C. | Hard, easiest | | D. | Tactical, hardest |
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33. | The first way to solve a conflict is to let the ________ work it out. | A. | Team members | | B. | Top management | | C. | Project manager | | D. | Sponsor |
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34. | One way of resolving conflict that rarely works is a ________ style. | A. | Team | | B. | Strategic | | C. | Collaborative | | D. | Compromising |
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35. | The issues log should be ________. | A. | Short | | B. | Interesting | | C. | Written | | D. | Informal |
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36. | When doing a performance appraisal, it is helpful to set ________ for the upcoming period. | A. | Compromises | | B. | Objectives | | C. | Issues | | D. | Schedules |
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37. | Conflict management will be easier if ________ ground rules are set before the project begins. | A. | Formal | | B. | Tactical | | C. | Strategic | | D. | Informal |
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38. | A standard management practice that will help you observe and communicate with your project team is known as ________.
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39. | The term "requested changes" as it refers to managing the project team deals with ________ changes. | A. | Computer | | B. | Schedule | | C. | Staffing | | D. | WBS |
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40. | Disciplinary actions should be done in accordance with ________ policy. | A. | Project team | | B. | Sponsor | | C. | Government | | D. | Organizational |
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41. | Organization charts, positions, descriptions, ground rules, and useful recognition events are all examples of ________. | A. | Project behavior | | B. | Lessons learned | | C. | HR control | | D. | Project activity |
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42. | Actions that are taken to avoid problems in the future are called ________ actions. | A. | Management | | B. | Control | | C. | Standard | | D. | Preventive |
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