PartI.Service Level Agreements and Introduction to Service Level Management


 

Chapter 1 Introduction

 

Chapter 2 Service Level Management

 

Chapter 3 Service Management Architecture




Practical Service Level Management. Delivering High-Quality Web-Based Services
Practical Service Level Management: Delivering High-Quality Web-Based Services
ISBN: 158705079X
EAN: 2147483647
Year: 2003
Pages: 128

flylib.com © 2008-2017.
If you may any questions please contact us: flylib@qtcs.net