Index[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] e-business services 2nd B2B 2nd B2C 2nd B2E edge routers demarcation points Edge-Side Includes (ESI) effective throughput efficiency aggregators egress filtering elastic boundaries elements correlation instrumentation 2nd integrating policy-based management 2nd elimination of artifacts embedding collectors SAAs end-to-end response problem, root-cause analysis of end-user measurements enforcers policies environments evolution of 2nd load test beds 2nd operational SNA sticky error ratios error-free sconds errors escalation time ESI (Edge-Side Includes) evaluation ROI. [See also ROI] events integration. [See also integration] management tools activating managing 2nd 3rd applying Micromuse 2nd reducing noise 2nd publishing real-time handling signaling evolution of environments 2nd existing applications existing systems baselining optimizing existing systems, census and documentation of expanding services extensible markup language (XML) 2nd external role of IT groups |