A



Index


[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z]

abandoned shopping carts
abandonment
accelerators
     SSL
access links, passive monitoring
accountability
accuracy
     root-cause analysis
ACE (Application Characterization Environment)
actions
     automated responses. [See also automated responses]
activation
     of management tools
activation/deactivation time
active collection 2nd
active collections
     linkage
active customers
active measurements
active monitoring
activity baselines
adaptability
     instrumentation
adaptive instrumentation
addresses
     IP
agents
     passive monitoring
aggregate behavior
aggregation
     incremental 2nd
aggregation intervals
     measurement 2nd
aggregators
     monitoring
alarms
     de-duplication
alarms. [See also alerts]
alerts
     coordinating
     event management 2nd
         reducing noise 2nd
     prioritization of
     processing
     raw
     reliability
     trip wires 2nd
     verifying
algorithms
     slow start
alters
     filtering
analysis
     FMEA
     process managers
     root-cause
     statistical 2nd
API (application programming interface)
Application Characterization Environment (ACE)
application program interface (API)
application servers
applications
     baselining
    development teams
         interactions between operations 2nd
     existing
    infrastructure
         managing 2nd
     instrumentation 2nd
    legacy
         opacity of
    management
         effect of organizational structures
         instrumentation 2nd
         metrics 2nd
         operational environments
         time lines
         transaction response time 2nd
     management systems integration 2nd
     Netuitive
     network-aware
     ProactiveNet 2nd
Arbor Networks
architecture
     design
         drivers 2nd
         environment evolution 2nd
         heterogeneous systems 2nd
     example of 2nd
     instrumentation
     policies 2nd
    servers
         infrastructure 2nd 3rd 4th
     SNA
     Web service delivery 2nd
     Web services
architetcure
     Web management systems 2nd
arrival rates
artifact reduction
artifact reduction techniques
artifacts
     alerts
     correlation
     eliminating
     reducing
assessment
     headroom
     local impact
association
     of correlation between services
associations
asymmetric routes
Asynchronous Transfer Mode (ATM)
ATM (Asynchronous Transfer Mode)
attacks
     Arbor Networks
     DDoS
         automated defenses
     SYN Flood
attributes
     objects
     policies
audio
auditing
     policies
authentication
authoritative DNS servers
automated defenses
automated operation
automated responses 2nd
automation
     policy-based management 2nd
         architecture 2nd
         design 2nd
         elements 2nd
         need for 2nd
         products 2nd
         service-centric 2nd
availability 2nd
     ROI
     transport services




Practical Service Level Management. Delivering High-Quality Web-Based Services
Practical Service Level Management: Delivering High-Quality Web-Based Services
ISBN: 158705079X
EAN: 2147483647
Year: 2003
Pages: 128

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