About the Authors

Harry Max is the CIO for Debix, Inc., a start-up focused on solutions for identity theft prevention. As an early Web pioneer, Harry designed the first secure online shopping cart (Virtual Vineyards/Wine.com) and founded Public Mind, a system for customer-driven innovation once used by Pyra Labs (acquired by Google), Handspring, Foveon, Kontiki (acquired by Verisign), the DMA, QuickArrow, and Skype. Max has worked with Apple Computer, Silicon Graphics, HP, O'Reilly and Associates, SAP, and DreamWorks Animation. He is also a development coach who works with creative technology professionals and is an active member of the Board of Advisers for the Information Architecture Institute.

Taylor Ray is an avid Skype user and former Deloitte & Touche consultant who now spends her time helping smart people become better understood. She has undergraduate degrees in linguistics and neuroscience and a graduate degree in adult education. She splits her time between Silicon Valley and Los Angeles, where she is pursuing a career in comedic film and television.