Chapter 4, ESA Fundamentals: Learning to Think ESA Chapter 5, The Structure of ESA Chapter 6, The Enterprise Services Community Chapter 7, Creating a Roadmap with the ESA Adoption Program
Chapter 4, ESA Fundamentals: Learning to Think ESA
Chapter 5, The Structure of ESA
Chapter 6, The Enterprise Services Community
Chapter 7, Creating a Roadmap with the ESA Adoption Program