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How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues
How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues
ISBN: 0814407935
EAN: 2147483647
Year: 2003
Pages: 112
Authors:
Don Maruska
BUY ON AMAZON
Table of Contents
BackCover
How Great Decisions Get Made - 10 Easy Steps for Reaching Agreement on even the Toughest Issues
Foreword
Introduction
A Better Way to Work as a Team
Ten Easy Steps for Reaching Agreements Together
The Numbers Reveal Huge Opportunities
On Your Way to a World of Possibilities
Part 1: Making Great Decisions
Part 2: Ten Easy Steps for Reaching Agreement
Step 1: Enlist Everyone: Invite Hidden as Well as Visible Talent and Avoid Creating Enemies
Step 1 in Action
The Keys to Step 1
Putting Step 1 into Practice
Step 2: Discover Shared Hopes: Multiply Your Prospects for Success
Step 2 in Action
The Keys to Step 2
Putting Step 2 into Practice
Step 3: Uncover the Real Issues: Listen to Thoughts and Feelings
Step 3 in Action
The Keys to Step 3
Putting Step 3 into Practice
Step 4: Identify all Options: See the Whole Tree before You Go Out on a Limb
Step 4 in Action
The Keys to Step 4
Putting Step 4 into Practice
Step 5: Gather the Right Information: Look Through the Lens of Your Hopes
Step 5 in Action
The Keys to Step 5
Putting Step 5 into Practice
Step 6: Get Everything on the Table: 100 Percent Information, Zero Percent Debate
Step 6 in Action
The Keys to Step 6
Putting Step 6 into Practice
Step 7: Write Down Choices that Support Shared Hopes: Take the Guesswork Out of Decisions
Step 7 in Action
A Great Decision Solution
The Keys to Step 7
Putting Step 7 into Practice
Step 8: Map the Solutions: See Clear Results
Step 8 in Action
The Keys to Step 8
Putting Step 8 into Practice
Step 9: Look Ahead: Be Prepared with Alternatives
Step 9 in Action
The Keys to Step 9
Putting Step 9 into Practice
Step 10: Stay Charged Up: Celebrate Results and Renew Your Hopes
Step 10 in Action
The Keys to Step 10
Putting Step 10 into Practice
Part 3: Six Strategies for Overcoming Obstacles
Strategy 1: Don t Have Time? Try the 30-Minute Miracle
One Half Hour, One Whole Solution
Let Miracles Happen for You
Strategy 2: Not in Charge? Employ Persuasive Techniques
Three Powerful Techniques
Strategy 3: No Guide? Follow the Self-Directed Process
The Keys to Guiding the Process
Choosing a Facilitator
Building Facilitating Skills Within Your Organization: See One, Do One, Teach One
Understanding the Art as Well as the Science
The Right Frame of Mind
Strategy 4: Very Large Group? Solve Problems the Way You Play the Accordion
Making Decisions with Large Groups
Overcoming Doubts and Fears
Strategy 5: Can t Get Everyone Together? Be an E-Team
Selecting the Right Tool for Each Step
Keeping the Tools From Supplanting the Process
Strategy 6: Stuck? Dissolve Old Differences and Build Trust
Disrupting Negative Patterns
Experience New Possibilities
Take Action to Build Trust
Epilogue: Be an Agent of Hope in a Fearful World
Pursue Your Hopes in Even the Darkest Moments
Turn Merchants of Fear into Agents of Hope
Personal Principles
Be Wise as a Serpent and Innocent as a Dove
Appendix A: The Ten-Step Improvement Checklist
Comparing Your Assessment with Others
Targeting Your Improvements and Tracking Your Results
Bibliography
STIMULATING CREATIVITY
FACILITATING GROUPS
PROVIDING LEADERSHIP
EXPLORING SPIRITUAL TRADITIONS OF DECISION MAKING
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_L
Index_M
Index_N
Index_O
Index_P
Index_Q
Index_R
Index_S
Index_T
Index_V
Index_W
List of Figures
List of Tables
List of Tough Issues
List of Sidebars
How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues
ISBN: 0814407935
EAN: 2147483647
Year: 2003
Pages: 112
Authors:
Don Maruska
BUY ON AMAZON
Inside Network Security Assessment: Guarding Your IT Infrastructure
What Security Is and Isnt
Process for Assessing Risk
Appendix C. Security Assessment Sample Report
Recommendations
Appendix E. SIRT Team Report Format Template
Metrics and Models in Software Quality Engineering (2nd Edition)
Criteria for Causality
Defect Removal Effectiveness
How Do You Know Your Product Is Good Enough to Ship?
An Example of Module Design Metrics in Practice
Software Process Assessment Cycle
Kanban Made Simple: Demystifying and Applying Toyotas Legendary Manufacturing Process
Training
Auditing the Kanban
Appendix A MRP vs. Kanban
Appendix I Case Study 2: Rubber Extrusion Plant
Appendix J Abbreviations and Acronyms
Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change
Team change
Organizational change
Part II - The Applications
Cultural change
IT-based process change
GO! with Microsoft Office 2003 Brief (2nd Edition)
Mastery Assessments
Problem Solving
Objective 7. Print a Presentation
Skill Assessments
Integrated Projects
Understanding Digital Signal Processing (2nd Edition)
THE NOTATION OF COMPLEX NUMBERS
Chapter Thirteen. Digital Signal Processing Tricks
A/D CONVERTER TESTING TECHNIQUES
REFERENCES
Section E.3. ABSOLUTE POWER USING DECIBELS
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