Index_G

G

Gardner, Dana, 32

Gartner Group, 140

GE Global Exchange, 198

General Motors (GM), 128

Global Crossing, 9

goal setting, 77

Grand Central Web services, 75–76, 199

Graphical User Interface (GUI), 27, 190

Great Plains Software, 176

green pages, 45

guiding principles and pilot project, 151–152